Ratings based on 356 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
2.6 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jul 2024
Too warm, no fan...
by A verified traveler
Posted 22 Oct 2023
This is a bed, a shower, and a bathroom (granted the toilet doesn't seem to flush). The owners are very nice but it lists things that are not true. The main issue here is they say "English". No. Cannot even list "familiar with English". The rooms are dated - very dated - and the decor makes no sense. It's Germany so why is the room covering done in cheap Pacific island scenery? Like I said there are no bells and whistles. But that is what I wanted so there was never a reason to stay in the room. We were out by 6-8 AM and back around 10pm every night. It was a place to sleep. That is all you should expect.
by A verified traveler
Posted 13 Aug 2023
We had a good breakfast and the room was clean and allowed us all to be together
by A verified traveler
Stay away!!! RUN!! Do not book!
Posted 11 Aug 2023 on HotelsWe stayed for 3 nights. Room for family with 5 people is very cramped. No closet space to store luggage. With luggage on the floor there is no walking space. Tripping hazard. The beds felt like cots. You can feel the spring in the mattress. The mattress is so thin.Pillows are flat blanket like. Good luck if you’re looking for a fluffy pillow. No place to dry your towel. Hangers are recycled from department store so try hanging your damp towel on it. Bent the hanger... Bathroom is very small. No hooks in bathroom to hang towel or clothes while you shower!!! How hard is it to add few hooks on a wall?? Heavy duty command hooks?? Found stink bug in the bathroom. Toilet didn’t flush properly. Far from public transportation. Not easy to get to. DON’T book here. You’ll regret it. Friendly staff but that doesn’t make up for all the other inconveniences. Wifi sucks, no manager on property after 6/7PM. Good luck getting towels or anything after hours. Place needs a wrecking ball and start over. When I complained about the check in the owner gaslit me and said we made noise other guest couldn’t sleep in the meantime we only went to the hotel to shower and sleep. We left each day at 5. The stairs creak not my fault. I want to cry.
by A verified traveler
Posted 19 Jun 2023
Hote Galleria is an old hotel with plenty of charm. I got started off on the wrong foot when they wouldn’t let me cancel my reservations about 6 weeks out. So I changed my entire itenerary to not lose $176. Friendly staff. Comfy clean beds. No AC and the shower was a bit frustrating. Nice breakfast in the morning. Helpful recommendations. Close to the zoo and a great Biergarten.
by A verified traveler
Posted 26 Jul 2021 on Hotels
The pillows in the room were uncomfortable. Breakfast very small selection (no toaster, 1 fruit selection, no yogurt). Room is fine for 1 night in my opinion.
by A verified traveler
Posted 18 Jan 2020 on Orbitz
by A verified traveler
Posted 10 Jan 2020 on Hotels
by A verified traveler from New Hampshire
Posted 10 Oct 2019
Good location, a 5 min walk to the UBahn and a 5min ride to downtown. Good breakfast.
VERY small bathrooms and the bedroom was not great for the amount we paid. (uncomfortable beds and very small room).
by A verified traveler
Posted 9 Oct 2019
Looks very historical but in great need of updating. The bed was horribly uncomfortable. Water stains on the walls. If this place was cheap I wouldn’t have thought twice but it was the most expensive place I stayed and the least nice.
