Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
This hotel fit our needs great-the room was very large-with 2 sofas that pulled out into beds, in addition to the king size bed. The hotel is large in size, and some areas were under construction during our stay, but it was still clean and very quiet. Some of the areas (specifically the laundry facility) could be better marked, but not sure if that was due to the construction going on. Breakfast was excellent-always plenty of fresh food and variety. The area around the hotel was nice, and convenient. The station to get into the city was walkable, but at night some areas were dark, but we never felt anything but safe. If you have a vehicle parking is a bit of a distance and dark at night, but again, felt completely safe. We would absolutely stay here again.
by A verified traveler
Posted 25 Oct 2024
by A verified traveler from Parkland
Posted 14 Oct 2024
Very nice
by A verified traveler
Posted 14 Oct 2024
I liked that it was close to the train and local dining options. Friendly staff with some more knowledgable than others about dining in the area. With the nearby train, it was easy to get in and out of central munich
by A verified traveler
Posted 4 Oct 2024
Good Breakfast bar.
by A verified traveler
Posted 22 Sep 2024
This Hotel has a great restaurant/ bar on property. It is a short walk to the train station and was very clean. We had a great stay
by A verified traveler
Posted 7 Sep 2024
Very close to the rail service, all staff speak good English and are very friendly and helpful! They even changed our room to allow us to check in early. Would stay here again
by A verified traveler
Posted 30 Aug 2024
Staff is very friendly and helpful
Comment from Hotel Management
3 Sep 2024 by Front Office Team, Hotel Management
Dear Vanessa,Thank you for your kind words! We’re delighted to hear that you found our staff to be very friendly and helpful.Your satisfaction is our top priority, and it’s wonderful to know that our team made a positive impact on your stay. We look forward to welcoming you back in the future!Best regards,
by A verified traveler
Posted 29 Aug 2024
by A verified traveler
Posted 18 Aug 2024
It was okay but not worth what we paid for. There was dirty towels hanging in the bathroom. Carpet dirty.
Comment from Hotel Management
28 Aug 2024 by Christina Front Office Manager, Hotel Management
Dear Antonio,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, particularly the dirty towels and carpet. This does not meet our standards, and we are addressing these concerns with our housekeeping team to ensure such oversights do not happen again.We regret that your experience did not reflect the value you expected, and we appreciate your comments as they help us improve. We hope you will give us another opportunity to provide you with a better experience in the future.
