Ratings based on 986 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Slow check in, unhelpful and quite rude.
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Messe, Hotel Management
Dear Cathy,Thank you for your feedback.We’re sorry to hear about your experience and will work to improve our service.Best regards
by A verified traveler
Posted 23 Sep 2024
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Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Messe, Hotel Management
Dear Harish,thank you for your feedback.
by A verified traveler from Daytona Beach
Posted 13 Sep 2024
Location was convenient. Kitchen/breakfast staff were incredibly customer service oriented. Very helpful and respectful .
Easy checking and checkout. 30 minutes from Munich airport .
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Messe, Hotel Management
Dear Idalina Rivera,Thank you very much for your feedback.We hope to welcome you again as our guest soon.Kind regards
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Messe, Hotel Management
Dear Sabaheta,thanks for the feedback
by A verified traveler
Posted 1 Sep 2024
I have travelled to Munich a few times and I stayed in different hotels. This one was the worst experience ever. Bathroom looked like it hasn’t been cleaned for a while,dust everywhere,big spiders in the bathroom,room’s windows handle broken. No fridge or any drink supplied by the hotel for the price we paid
by A verified traveler
Posted 25 Aug 2024
Only complaint was there was no power socket near a mirror in order to dry your hair.
by A verified traveler
Posted 22 Aug 2024
I recently stayed at this hotel and overall, it was a good experience for the price. The room was very nice and clean, which I appreciated. However, I did encounter a couple of issues during my stay.
First, the sink in my room wasn't draining properly from the start. I didn't report it initially, but by the last day, it had completely stopped draining. Additionally, given the hotel's remote location, there was a noticeable lack of information on how to access food options nearby, which made things a bit challenging.
Finding a good, clean source of water was also not as obvious as it should have been. The breakfast was okay if you’re content with making sandwiches, but it did feel a bit lacking without items like bacon or sausages, which would have been a nice addition to the eggs, pancakes, and toast provided.
Overall, it's not a bad hotel considering the price, but there are a few areas where they could improve to enhance the guest experience.
by A verified traveler
Posted 14 Aug 2024
All was good!
by A verified traveler
Posted 12 Aug 2024 on Hotels
There has been no AC when complaining about it we were told to email.
by A verified traveler
The staff here go out of their way to help
Posted 2 Aug 2024 on HotelsThe staff here, especially one staff person named Mostafa, went above and beyond to help us. He let us know where to find the bus to the train station which goes into town and to our conference. The breakfast was so great and fresh. The coffee machine that makes cappuccino was awesome. The room was a little small and I wish there had been a fridge but it was clean and comfortable and had a kettle and tea/instant coffee. The hotel is out of the way but we were easily able to get around. Note: don’t buy the bus/train pass online after the 10th. You can’t cancel until the 10th of the following month and will be charged twice.
