Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Heshan city
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Lieber Thomas, herzlichen Dank für Ihren kürzlichen Aufenthalt und für Ihre Mühe, diesen so fantastisch zu bewerten. Wir sind begeistert, dass Ihnen die Annehmlichkeiten unseres modernen Hauses so gut gefallen haben und Sie eine wunderbare Zeit in schönem Ambiente verbrachten. Hoffentlich dürfen wir Sie schon bald wieder einmal als unseren geschätzten Gast willkommen heißen. Mit besten Grüßen, Ihr Team von den H-Hotels
by A verified traveler
Posted 11 Nov 2024
Bar restaurants and reception Staff amazing
Comment from Hotel Management
12 Nov 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Dear Scott Alfred, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in modern ambience and great central location. Best regards, Your H-Hotels Team
by A verified traveler from Berlin
Posted 3 Nov 2024
Good
Comment from Hotel Management
4 Nov 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Dear Patrick, Many thanks for your recent stay at our H4 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience and central location. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team
by A verified traveler
Posted 27 Oct 2024
Good
Comment from Hotel Management
28 Oct 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Dear Gani, We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards,Your H-Hotels Team
by A verified traveler
Posted 12 Oct 2024 on Hotels
Comment from Hotel Management
15 Oct 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Lieber Kevin, Ihre grandiose Bewertung, welche ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude zur Kenntnis genommen und bedanken uns dafür von Herzen. Um Sie auf's Neue zu begeistern hoffen wir, Sie schon bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels
by A verified traveler
Posted 13 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Liebe Sandy, mit großem Bedauern müssen wir feststellen, dass wir Ihren Erwartungen und Vorstellungen an einen gelungenen Aufenthalt in unserem Hause nicht vollständig gerecht werden konnten. Leider ist es uns ohne genaue Angaben bezüglich Ihres Unmutes nur bedingt möglich, entsprechend darauf einzugehen und zu reagieren. Dennoch möchten wir uns für etwaige Unannehmlichkeiten in aller Form entschuldigen und Ihnen versichern, dass das Wohl unserer Gäste bei uns im Vordergrund steht. Gern hätten wir detailliert erfahren, was Ihren Gesamteindruck so sehr trübte und wo genau wir uns Ihrer Meinung nach verbessern können. Hoffentlich bekommen wir von Ihnen eine weitere Möglichkeit Ihr Gastgeber zu sein, um Sie, wie die meisten unserer Gäste, vom hohen Qualitätsniveau unseres Hotels in allen Bereichen zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels
by A verified traveler
Posted 12 Sep 2024
It was perfect place to stay for attending the Adele concert. If travelling to visit Munich, I would stay closer to the city, although transport links were good
Comment from Hotel Management
13 Sep 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Dear Paula, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your H-Hotels Team
by A verified traveler
Posted 10 Sep 2024
We walked to the A D E L E concert. Safe and easy Thirty minute drive to airport.
Comment from Hotel Management
11 Sep 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Dear Janet, Thanks a million for choosing our hotel for your recent trip to Munic. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay. Best regards, Your H-Hotels Team
by A verified traveler
Posted 10 Sep 2024
Great hotel, good location
Comment from Hotel Management
10 Sep 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Dear Anh, We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay. Kind regards, Your H-Hotels Team
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Thea Neumann - Online Reputation Manager, Hotel Management
Dear Seung Jin, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay in Munic. Kind regards, Your H-Hotels Team
