Ratings based on 994 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
Busy street which had some parking limitations, but the property was nice and the room had great facilities.
Comment from Hotel Management
10 Jan 2025 by Martin W., Hotel Management
Thank you for your wonderful review!We’re delighted to hear that you enjoyed the property and the room’s facilities. We understand that parking can sometimes be challenging due to the busy street, and we appreciate your understanding.We hope to welcome you back soon for another great stay!Best regards,Martin WaldAssistant Residence Manager
by A verified traveler
Posted 17 Nov 2024
Transport easy
Comment from Hotel Management
19 Nov 2024 by Martin W., Hotel Management
Thank you for your perfect score and for highlighting the ease of transportation! We're delighted that our location worked well for your needs.We hope to welcome you back soon for another convenient and enjoyable stay.Best regards,Martin WaldAssistant Residence Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Christian Wiedemann, Hotel Management
Dear George, Thank you so much for choosing to stay with us and for your review. Kind regards, Christian Wiedemann / Residence Manager
by A verified traveler
Recommend
Posted 12 Oct 2024 on HotelsOnly 2 cons, the toilet paper is like sandpaper, bring your own.
The water pressure in the shower wasn't great.
Comment from Hotel Management
14 Oct 2024 by Martin W., Hotel Management
Thank you for your review and for rating us 8 out of 10. We’re pleased to hear that you enjoyed your stay overall.We do note your comment regarding the toilet paper. While we use high-quality, standard products, we understand that preferences can vary. We appreciate your feedback and will take it into consideration. We also apologize for the water pressure in the shower and will have our maintenance team address this to ensure better comfort for future guests.Thank you again for your input, and we hope to welcome you back soon.Best regards,Martin WaldAssistant Residence Manager
by A verified traveler
Posted 3 Oct 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by Martin W., Hotel Management
Thank you so much for your perfect 10/10 rating! We’re absolutely delighted that you enjoyed your stay with us. Your positive feedback means the world to our team, and we hope to welcome you back again soon for another wonderful experience.Warm regards,Martin WaldAssistant Residence Manager
by A verified traveler
Posted 2 Oct 2024
Staff is fantastic: responsive and willing to help and accommodate the customer needs! Highly recommend and would stay over again.
Comment from Hotel Management
4 Oct 2024 by Martin W., Hotel Management
Thank you for your fantastic review and perfect 5/5 rating! We’re thrilled to hear that our team made such a positive impression on your stay. It's wonderful to know that you found our staff responsive and willing to accommodate your needs. Your recommendation means a lot to us, and we’d be more than happy to welcome you back anytime!Looking forward to your next stay!Warm regards,Martin WaldAssistant Residence Manager
by A verified traveler
Posted 29 Sep 2024
Nice large room. 15 min walk to Octoberfest grounds. East access to train station.
Comment from Hotel Management
30 Sep 2024 by Martin W., Hotel Management
Thank you for your great feedback! We're glad you enjoyed the spacious room and found the location convenient, with easy access to the train station and a short walk to the Oktoberfest. We hope to welcome you back again soon!Kind regards,Martin WaldAssistant Residence Manager
by A verified traveler
Posted 25 Sep 2024
Excellent place. Worth the money. Perfect location. Friendly staff. Absolutely loved it
Comment from Hotel Management
26 Sep 2024 by Martin W., Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay and found our location, staff, and overall experience to be excellent and worth the money. It’s always great to know when our guests have such a positive experience.We look forward to welcoming you back for another fantastic stay in the future!Best regards,Martin WaldAssistant Residence Manager
by A verified traveler
Posted 21 Sep 2024
The hotel was great and had everything we needed. The staff was 24/7 at the front desk and was very gracious. The room was extremely clean and the layout was nice. The kitchen had everything we needed and the bathroom and shower were great with good water pressure and hot water. The hotel offered complementary coffee from a good machine and a nice selection of tea bags. We didn’t take the breakfast option but it looked great with a nice selection. Would totally stay again.
Comment from Hotel Management
23 Sep 2024 by Martin W., Hotel Management
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us. It’s great to know that you found the room layout comfortable, enjoyed the amenities in the kitchen and bathroom, and appreciated the cleanliness of your room.Our team takes great pride in being available 24/7 and providing gracious service, so your kind words mean a lot to us. We’re also happy to hear that you enjoyed the complimentary coffee and tea selection!We hope to welcome you back soon and perhaps next time, you’ll have the opportunity to try our breakfast! Thank you again for choosing to stay with us, and we look forward to your return.Best regards,Martin WaldAssistant Residence Manager
by A verified traveler
Posted 3 Sep 2024 on Hotels
This was exactly as described and as expected. Great stay within a quiet, safe area but also walkable into the city (approx 25 mins). Just what we wanted.
Comment from Hotel Management
5 Sep 2024 by Martin W., Hotel Management
Thank you for your review! We’re glad to hear that your stay met your expectations and that you enjoyed our quiet, safe area with easy access to the city.We look forward to welcoming you back on your next visit!Best regards,Martin WaldAssistant Residence Manager
