Ratings based on 415 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vicenza
Posted 10 Oct 2024
by A verified traveler
Posted 9 Oct 2024
This hotel was perfect for what we were looking for. It’s about 20-30 mins to the heart of Munich and Ubers are very easy to use. You can walk right to the outlets for breakfast or grab groceries. The sauna is AMAZING. We enjoyed it every night after lots of beers at Oktoberfest! The staff was easy to work with and very friendly. Would recommend staying here!
by A verified traveler
Posted 5 Oct 2024
Good location for Octoberfest
by A verified traveler
Posted 1 Oct 2024
We were greeted by lovely staff and checkin was smooth. The added touch of the giving us Oktoberfest cookies was so kind. We ate dinner at the alm grill. Our server John was fantastic. He was so personable and enthusiastic. Thank you for making our first nights in Germany memorable.
by A verified traveler
Posted 30 Sep 2024
1) The breakfast was excellent. 2) Our room was unacceptable. This hotel would have been a great experience if the rooms were just regular (with regular ceilings). They told that all the upper floor rooms have this weird type of ceilings (that was why they were a bit cheaper. Obviously, we couldn’t have known it!) . We believe these type of rooms can’t be used as hotel rooms with this condition, as it is. I made photos. We asked them please at least move the bed to make more room to breathe. But we were told it was impossible. We had no choice but to stay. One day, a guest may easily have a head concussion in one of those rooms. They may sue the hotel for that reason.
by A verified traveler
Posted 26 Sep 2024
This was a great stay where the staff and service were excellent.
by A verified traveler
Posted 17 Sep 2024
Stayed two nights. Easy hotel to use and convenient for food at the hotel and locally. Convenient for the convention centre by car or bus.
by A verified traveler
Posted 26 Aug 2024
Given the price point and hotel being marketed as 4* I would expect more from their premium hotel rooms.
Communication with the hotel prior to arrival was good. We didn’t have breakfast so can’t comment on this aspect. Hotel is conveniently located near Messe, however if you expect 4 star level, this is more of a standard hotel experience. Rooms (premium) relatively small. Communication with the night porter could have been better in the evening anreiving from a concert. It transpired to us that he wasn’t very keen on discussing matters with a female and kept responding to my questions directly to my male family members despite handling my ID and booking being done and paid by myself. I found that odd and quite frankly rude, however understand that cultural preferences might have come to play.
Another slightly off putting matter was that the cleaning staff knocked and opened our room door despite check out being at 12 and we clearly said to wait. other than that noice reduction was great and we slept well, room and bathroom were clean. We dint use other facilities so can’t comment on these.
by A verified traveler
Posted 16 Aug 2024 on Hotels
by A verified traveler
Posted 13 Aug 2024 on Hotels
