Ratings based on 410 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Ilhan Karaboya, Hotel Management
Sehr geehrter Gast,vielen Dank für Ihr positives Feedback zu unserem Hotel.Wir sind begeistert zu lesen, dass Sie mit allem sehr zufrieden waren!Hoffentlich entscheiden Sie sich bei Ihrem nächsten Besuch wieder für uns. Herzliche Grüße,Ilhan Karaboya
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Ilhan Karaboya, Hotel Management
Sehr geehrter Gast,vielen Dank für Ihr positives Feedback zu unserem Hotel.Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Hoffentlich entscheiden Sie sich bei Ihrem nächsten Besuch wieder für uns. Herzliche Grüße,Ilhan Karaboya
by A verified traveler
Posted 10 Nov 2024
Could have been a little bit cleaner and the staff at the reception could have been a tiny bit more friendly. But for that price I can only recommend it! Great value!
Comment from Hotel Management
12 Nov 2024 by Ilhan Karaboya, Hotel Management
Dear Luca, Thank you for taking the time to share your review.We are delighted that you found our hotel to offer great value and that you appreciated our hotel condition and room amenities. It's heartening to know that these aspects enhanced your stay with us.However, we apologize for any shortcomings in room cleanliness and if the reception staff's demeanor did not meet your expectations. We take pride in maintaining high standards and are reviewing your comments to ensure we consistently deliver the quality experience our guests deserve.Finally, we're pleased that the affordability of our accommodations met your approval. We believe that providing excellent service and facilities at a competitive price is essential to a memorable guest experience.We hope we will have the opportunity to see you again in the future. Best regards,Ilhan Karaboya
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Ilhan Karaboya, Hotel Management
Dear Carlos, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Ilhan Karaboya
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Ilhan Karaboya, Hotel Management
Dear Matthew, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Ilhan Karaboya
by A verified traveler from Edmonton
Posted 31 Oct 2024
Nice hotel, conveniently located with dining options nearby. Breakfast was good and onsite free parking was a great bonus
Comment from Hotel Management
4 Nov 2024 by Ilhan Karaboya, Hotel Management
Dear Danielle, Thank you very much for your kind review.It's wonderful to hear that your time at our hotel was enjoyable.We are delighted that you appreciated the convenient location, the variety of dining options nearby, the quality of our breakfast offerings, and the complimentary parking facilities. It is great to know that the cleanliness and condition of our hotel met your expectations and that our service and room amenities contributed positively to your stay.It would be a pleasure to welcome you back. Best wishes,Ilhan Karaboya
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Ilhan Karaboya, Hotel Management
Sehr geehrter Gast,vielen Dank für Ihr positives Feedback zu unserem Hotel.Wir sind begeistert zu lesen, dass Sie mit allem sehr zufrieden waren!Hoffentlich entscheiden Sie sich bei Ihrem nächsten Besuch wieder für uns. Herzliche Grüße,Ilhan Karaboya
by A verified traveler
Posted 23 Oct 2024
Thank you
Comment from Hotel Management
24 Oct 2024 by Ilhan Karaboya, Hotel Management
Dear Guest, Thank you for this great review.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our unique decor featuring an array of hippopotamus, including the gold one in the lobby, during your stay. It's a distinctive touch that reflects our love for design and sets us apart from other hotels.We look forward to welcoming you back soon. Kind regards,Ilhan Karaboya
by A verified traveler
Posted 23 Oct 2024
The price of the hotel is affordable and reasonable. We stayed for 4 nights and 5 days and leave the CLEAN MY ROOM sign but the room never got cleaned. Therefore, we have to give a 4/5 stars.
Comment from Hotel Management
28 Oct 2024 by Ilhan Karaboya, Hotel Management
Dear Guest, Thanks for your review about our hotel.We are delighted that you found the pricing of our accommodations both affordable and reasonable, reflecting the value we strive to offer our guests. It is also pleasing to hear that the condition of our hotel and the amenities within your room met your expectations, enhancing the quality of your stay.However, we wish to extend our sincerest apologies for the oversight in housekeeping services. We understand that returning to a clean and refreshed room is an essential part of a comfortable hotel experience. Our policy includes room cleaning on the third day for longer stays, but we are always willing to arrange additional cleaning upon request at the front desk. We regret any inconvenience this may have caused and appreciate your understanding.Finally, we are gratified that you appreciated the service provided by our team, despite the oversight. We continue to take pride in our multilingual staff, available around the clock, to ensure a pleasant and seamless experience for all our guests. The positive reflections on our service motivate us to uphold and further improve our high standards.We are hoping to welcome you back in the future. All the best.Ilhan Karaboya
by A verified traveler
Posted 10 Oct 2024
Will stay again if we do not want to be in Munich center.
Comment from Hotel Management
14 Oct 2024 by Ilhan Karaboya, Hotel Management
Dear Guest, Thanks for your review about our hotel.It is a pleasure to know that you had a pleasant stay and we truly appreciate your feedback about our dedicated team, as this encourages us to continue upholding our high standards. We are however sorry that our location was not exactly what you were looking for, our team are always available to assist with directions and recommendations on the best way to make the most of the area.We are hoping to welcome you back in the future. All the best.Ilhan Karaboya
