Ratings based on 539 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 22 Oct 2024
The front desk staff was super nice.
by A verified traveler
Posted 17 Oct 2024
staff was rude
by A verified traveler
Posted 16 Oct 2024
Stayed for one night, Tues-wed. Ok stay, nothing outstanding.Pet friendly, need to show pet at check in, make sure the animal size follows policy. Did not get free breakfast had to leave early.
by A verified traveler
Posted 7 Oct 2024
Elevators and floors were wet…frequently…a bit of safety concern for others.
Kids and families very loud on 3rd floor… screaming & swearing.
Staff at desk and breakfast very friendly and hard working!
We are a ball state family so will be visiting periodically there.
by A verified traveler
Posted 6 Oct 2024
We found cockroaches in our room
by A verified traveler
Posted 6 Oct 2024
The beds are do comfortable. Very cozy hotel 😊
by A verified traveler
Posted 6 Oct 2024
The not problem we had was our key was deactivated before check out
by A verified traveler
Posted 6 Oct 2024
The staff was so friendly, warm, and helpful. Everyone made us feel welcome. Our room seemed to have been recently redone - everything was very clean and in great shape. The bed and pillows were the most comfortable I have ever had in a hotel. It was quiet and the A/C was just right. Room darkening shades kept it nice and dark even though we faced the front lot. The breakfast area was clean, well-stocked, and had good choices of hot food as well as cereals and yogurt.
