Ratings based on 640 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
I was promised a handicapped accessible room. Not delivered.
Comment from Hotel Management
6 Sep 2024 by Kelli Chambers, GM, Hotel Management
I do apologize we were not able to accommodate your request. I hope your time in Muncie was pleasant.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A verified traveler
Posted 26 Aug 2024
Very convenient
Comment from Hotel Management
27 Aug 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us! We appreciate your feedback.
by A verified traveler from Weston
Posted 24 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 23 Aug 2024
Overall enjoyed our stay, good for a quick stop
Comment from Hotel Management
27 Aug 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 16 Aug 2024
Our room was not ready upon arrival (normal, NOT early check-in). The first two rooms we got smelled awful. Third rom was ok.
Comment from Hotel Management
22 Aug 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 16 Aug 2024
Good choice. Top cleaning and nice staff.
Comment from Hotel Management
22 Aug 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 15 Aug 2024
People did a great job to make the customer happy!
Comment from Hotel Management
22 Aug 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 5 Aug 2024
No
Comment from Hotel Management
22 Aug 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
22 Aug 2024 by Kelli Chambers, GM, Hotel Management
Thank you for staying with us. We appreciate your feedback.
