Ratings based on 686 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2024
Great staff
Nice relaxing environment
Beautiful pool
by A verified traveler
Posted 6 Aug 2024
The room was large, and we could see the top of the main pyramid at Uxmal from our balcony. The facility is quite close to the archaeological site, only about 3 or 4 minutes by car. And although we arrived kind of late (8:30), we were able to get dinner in the restaurant which closed at 9:00. That's the good news. The bad news is that the place has a "seen better days" ambience, and there was a visible layer of dust throughout our room. There was a pair of underwear hanging in the shower from a previous guest, suggesting that the cleanup service is not all that attentive. The food we had in the restaurant was easily the worst meal we've had in 8 days on this trip, coming in at a little below what one would expect from a typical, greasy American diner. I've had better meals from the frozen food section. After our visit to the ruins, we returned to shower before hitting the road, but the electricity was out, and apparently their water supply depends on an electric pump because there was no running water either. This is a great location, and compared to the properties right outside the Uxmal gates, a bargain. So this is a fine place to stay if you want an early start on the ruins, but there is no other reason to stay here.
by A verified traveler
Posted 6 Jul 2024
Educated staff but not friendly....limited restaurant hours of operation, pool needs more cleaning, but isolated location so is very very silent, a must to relax. A great bunch of Archeological sites nearby....Uxmal, Sayil, Kabah, Labná and so on....great experience on this sites
by A verified traveler
Posted 3 Jul 2024
Muy bien ubicado, a 3 minutos manejando de Uxmal por lo que es muy conveniente si planean ir al show de mapping. El personal muy amable.
by A verified traveler
Posted 29 Jun 2024
Beautiful property in the middle of the jungle. Enjoyed the pool and waking up to the birds singing.
by A verified traveler
Posted 14 Jun 2024
Hotel was nice but is a little dated the staff is really nice and extremely friendly and helpful.
The restaurant has a nice selection of food and drinks and offers breakfast lunch and dinner. The pool is nice and clean well maintained. I would recommend staying here specially if you’re visiting the ruins nearby.
by A verified traveler
Posted 8 Jun 2024
The internet and AC are both broken. There is little phone signed. I am considering sleeping in my car.
by A verified traveler
Posted 3 May 2024
This is a nice hotel, and the best part is that it’s located next to the Uxmal archaeological site. Our room actually had an amazing view to the pyramids. It’s clean and comfortable. Nothing fancy, but definitely recommended
by A verified traveler from North Las Vegas
Posted 30 Apr 2024
Great resort staff very friendly,and helpful we had the 3 Yucatan Tacos in the restaurant that where great pool close at 10pm Love it
by A verified traveler
Posted 21 Apr 2024
La posizione è ottima, in mezzo alla giungla e vicinissimo a Uxmal e la Ruta Puuc. Il personale è cordiale e disponibile. La piscina è molto rinfrescante al ritorno dalle visite dei siti.
Si potrebbe migliorare mettendo un minifrigo nella camera e sedie e tavolo sul balcone. Anche una ristrutturazione non sarebbe male.
