Ratings based on 32 Verified Reviews

3.0 out of 5
60% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2024
3 out of 5
by A verified traveler

Posted 27 Mar 2021
ITs 3 star property and feel same way .. Food is Ok too
1 out of 5
by A verified traveler

Pathetic Hotel with unprofessional service.

Posted 1 Sep 2019 on Hotels
Absolutely terrible Hotel to stay with the most unprofessional service. I booked two Delux Rooms from Hotels.com in this VITS hotel which said breakfast was included. WHen I checked in, I was told, breakfast needed to paid which was Rs.250 per person per day (inclusive of taxes). Television in room was not working. Informed the hotel reception several times and they lend a deaf ear to our requests. Finally one night prior to we were supposed to checkout Hotel staff reverted back to us, saying alternative room was available with working tv and DTH connection. Pathetic...! Several times requested to speak to manager, but no one claiming himself as manager tried to contact me. This hotel clearly runs without a manager and is horribly mis-managed. Pro Tip: Do not ever book your stay at VITS - Sharanam, Thane. Its one of the worst hotels and do not deserve to be in this hospitality business.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2017 on Hotels
1 out of 5
by A verified traveler

shady, terrible hotel needs refurbishment

Posted 20 Dec 2016 on Hotels
shady place, I wouldn't recommend to my enemies. total waste of time and money. the rooms stink of booze and cigarettes. the bathroom has stains everywhere. the elevator, lobby and other facilities need maintenance. the staff is rude, untrained and has no clue about treating guests. lots of strange people lingering around. i had a reservation for 3 days. i checked our the same day, I checked in. what a waste of 200€
3 out of 5
by Santosh from Bangalore

Noisy room

Posted 14 Dec 2015 on Hotels
Never take the 2nd floor room (my room was 204) it's very noisy and the external focus lights a directed partially inside the room
3 out of 5
by Ravi

This traveler left a rating score only Posted 13 Nov 2015 on Hotels
5 out of 5
by Ashutosh

This traveler left a rating score only Posted 5 Nov 2015 on Hotels
3 out of 5
by Shantanu from Vadodara, India

Posted 1 Jul 2015 on Hotels
The stay was good. Housekeeping needs little improvement.
4 out of 5
by A verified traveler

Worth the price

Posted 30 Dec 2014 on Hotels
Pleasant stay with good room service
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