Ratings based on 105 Verified Reviews

3.8 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Geneva

Posted 29 Oct 2024
Small, reasonably priced hotel near the main sights in Mumbai. Good breakfast, good clean room. Arranged an airport pickup. I recommend it.
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Very well maintained property. Clean and smelling good inside. Professional and courteous staff. Amazing location a block away from Gateway of India yet located on a quiet street so the noise and chaos outside does not enter the hotel. The hotel restaurant was on for breakfast, good enough to start the day. Did not have any other meals there. Room and bed were spacious for two people. Bathroom was good size with a well functioning shower. I would recommend this place and also stay again in future.
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Great hotel but not suitable for my standard
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jun 2024
5 out of 5
by A verified traveler

Posted 19 Mar 2024
We only stayed one night in this property. The location is excellent - very close to The Gate of India meaning that you can walk to a number of different places eg colaba causeway. The property itself is quite hidden away and doesn't look that impressive from the outside, however inside it is very well set up. It is quite small so not on the scale of much larger hotels. The staff were extremely helpful and the breakfast in the morning was very good. Despite the central location it was not noisy at night.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024
4 out of 5
by A verified traveler

Posted 12 Jan 2024
Perfectly situated hotel. Immaculate. Charming staff. However, we found it a trifle souless and without character.
4 out of 5
by A verified traveler

Posted 3 Jan 2024 on Hotels
It was quite comfortable and satisfactory.
4 out of 5
by A verified traveler

Posted 1 Jan 2024 on Hotels
We had a comfortable stay
4 out of 5
by A verified traveler

Posted 26 Apr 2023
This place is great because of the location. But the service is average. Would recommend staying here if you want the location, but there's much better hotels if you're looking for an upgraded experience
Comment from Hotel Management
1 May 2023 by Chetan Shinde, Hotel Management
Dear Rajan,Thank you for taking the time to share about your experience at The Gordon House Hotel.My team and I are concerned that your overall experience at the hotel was less than satisfactory. Please accept my heartfelt apology.We sincerely hope you will give us another opportunity to better understand our shortcomings and thus improve.We look forward to hearing from you and we sincerely hope you will provide us with another opportunity to serve you.Regards,Chetan shindeHotel Operations Manager