Ratings based on 41 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Good location near airport with in road to hotel - quiet and ease of dropping / pick up. Rooms are nice - you get what you pay
Comment from Hotel Management
18 Jan 2025 by Arvind Mishra (Duty Manager), Hotel Management
Dear Jagadish,With hospitality from T24 Retro, Mumbai!!Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our convenient location and found the drop-off/pick-up process easy and quiet.We appreciate your positive comments about our rooms and are glad you felt they were a good value for the price.Your kind words motivate us to continue providing the best service possible. We hope to welcome you back soon!Warm regards,Arvind Mishra.Duty Manager.
by A verified traveler from JABALPUR
Posted 29 Dec 2024
Nice Facilities Staff and Breakfast
Comment from Hotel Management
18 Jan 2025 by Arvind Mishra (Duty Manager), Hotel Management
Dear Mukesh,With hospitality from T24 Retro, Mumbai!!Thank you for your kind words! We're thrilled to hear that you enjoyed our facilities, staff, and breakfast. Providing a pleasant and comfortable stay for our guests is our top priority, and your feedback is truly appreciated.We look forward to welcoming you back on your next stay!Warm regards,Arvind Mishra.Duty Manager.
by A verified traveler from Broken Arrow
Posted 26 Dec 2024
It a 4 star max 2.5 stars
Comment from Hotel Management
18 Jan 2025 by Arvind Mishra (Duty Manager), Hotel Management
Dear Noah,With hospitality from T24 Retro, Mumbai!!Thank you for sharing your honest feedback with us. We're disappointed to hear that your stay did not meet your expectations and fell short of a 4-star experience. Your comments are important to us and we take them seriously.We strive to provide a comfortable and enjoyable stay for all our guests, and it is clear we have some areas for improvement. We will review your concerns and take appropriate actions to enhance our services and facilities.We hope you'll consider giving us another opportunity to provide you with a better experience in the future.Warm regards,Arvind Mishra.Duty Manager.
by A verified traveler
Posted 6 Dec 2024
The staff is extremely rude
Comment from Hotel Management
18 Jan 2025 by Arvind Mishra (Duty Manager), Hotel Management
Dear Prateek,With hospitality from T24 Retro, Mumbai!!Thank you for sharing your feedback with us. We sincerely apologize for the rude behavior you encountered from our staff. This is not reflective of the high standards of service we aim to provide, and we will address this issue with urgency.Your experience is very important to us, and we will conduct additional training to ensure our staff are courteous and professional at all times. We regret the negative impression you had, and we are committed to making the necessary improvements.We hope you will give us another opportunity to serve you better in the future.Warm regards,Arvind Mishra.Duty Manager.
by A verified traveler
Posted 1 Dec 2024
I loved how different the building was and the beautiful way it was kept.
The staff were delightful and caring.
Id like to thank the front desk people Prayonya (sorry if that's spelt wrong) for all her help with transport. Also Alpa and the breakfast staff for always making me feel at home and well fed.
The only suggestion I would make is perhaps a smoking area for smokers and maybe add a small fridge to the rooms. But I enjoyed my stay thoroughly and was sad to leave. Thanks again.🙏😊
Comment from Hotel Management
18 Jan 2025 by Arvind Mishra (Duty Manager), Hotel Management
Dear Natalie,With hospitality from T24 Retro, Mumbai!!Thank you for your wonderful feedback! We're delighted to hear that you loved the unique architecture and well-maintained surroundings of our hotel. It's heartwarming to know that our staff, especially Pradnya, Alpa, and the breakfast team, made you feel at home and provided excellent service. We'll ensure they receive your kind words.We appreciate your suggestions regarding a designated smoking area and the addition of small fridges in the rooms. Your feedback is valuable, and we will consider these improvements to enhance our guests' experience.We're thrilled that you enjoyed your stay so much and were sad to leave. We look forward to welcoming you back for another memorable visit.Warm regards,Arvind Mishra.Duty Manager.
by A verified traveler
Posted 24 Nov 2024
Closer to Airport
Comment from Hotel Management
18 Jan 2025 by Arvind Mishra (Duty Manager), Hotel Management
Dear Parijat,With hospitality from T24 Retro, Mumbai!!Thank you for your feedback! We're pleased to hear that you found our location convenient, being close to the airport. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.Warm regards,Arvind Mishra.Duty Manager.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
18 Jan 2025 by Arvind Mishra (Duty Manager), Hotel Management
Dear Charles,With hospitality from T24 Retro, Mumbai!!Thank you for the perfect score! We're thrilled to hear that you had a fantastic experience with us. Your positive feedback means a lot to our team and motivates us to continue delivering exceptional service.We look forward to welcoming you back for another outstanding stay!Warm regards,Arvind Mishra.Duty Manager.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
18 Jan 2025 by Arvind Mishra (Duty Manager), Hotel Management
Dear Haru,With hospitality from T24 Retro, Mumbai!!Thank you for rating your stay with us! We're glad to hear that you had a positive experience overall. Your feedback is valuable and helps us continue improving our services.We hope to have the pleasure of welcoming you back soon for an even better stay.Warm regards,Arvind Mishra.Duty Manager.
by A verified traveler
Posted 18 Oct 2024
by A verified traveler from Manteo
Posted 9 Oct 2024
Close to airport but bathroom are moldy and not enough ventilation. Hallways need lot of cleaning and work and smells
