Ratings based on 71 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
I wanted to thank all the support team at the entrance and front desk. We had a great time with my family and spent two nights happily.
Comment from Hotel Management
29 Nov 2024 by Wilbur Turro, Hotel Management
Dear Guest, Greetings from the Westin Mumbai Powai Lake!Thank you for taking the time and write this beautiful review. We are so delighted to know that you had a comfortable stay at our property. Looking forward to welcoming you back.Warm Regards,Team Lakeside Chalet Marriott Executive Apartments
by A verified traveler
Posted 14 Oct 2024 on Hotels
by A verified traveler
Posted 7 Aug 2024
by A verified traveler
Posted 24 Jun 2024 on Hotels
Hotel is run down now & needs refurbishing
by A verified traveler
Stay worth the experience
Posted 27 Apr 2024 on HotelsPerfect place with ample space and decent breakfast
by A verified traveler
Posted 17 Feb 2024 on Hotels
This hotel was clean, well-appointed and had wonderful helpful and friendly staff who couldn't do enough to make our stay great. Use of the Westin facilities, especially the pool, gym and restaurant, was a highlight and we spent most of our time there. It is a long trip in to central Mumbai (45-120 minutes) but the taxis are very cheap and Tuks even cheaper.
Comment from Hotel Management
27 Feb 2024 by Wilbur Turro, Hotel Management
Dear Guest, Greetings from the Westin Mumbai Powai Lake!Thank you for taking the time and writing this beautiful review. We are so delighted to know that you had a comfortable stay at The Westin Mumbai Powai Lake.Looking forward to welcoming you back.Warm Regards,Team Westin
by A verified traveler
Gem of a hotel
Posted 21 Jan 2024 on HotelsExtraordinary courtesy and service. Front desk, restaurant staff, room service , quality of foid, generosity of the staff - all exceeds expectations
Comment from Hotel Management
27 Feb 2024 by Wilbur Turro, Hotel Management
Dear Guest, Greetings from the Westin Mumbai Powai Lake!Thank you for taking the time and writing this beautiful review. We are so delighted to know that you had a comfortable stay at The Westin Mumbai Powai Lake.Looking forward to welcoming you back.Warm Regards,Team Westin
by A verified traveler
Posted 14 Jan 2024
few staff members need retraining of guest handling skills, its either a training issue or hiring problem. Nishant (Director) & Sameer as seasoned professionals managed couple of embarrassing situations. Thanks to the two men who are seen almost attending everything in my observation. our stay would not have been memorable without these two.
Comment from Hotel Management
27 Feb 2024 by Wilbur Turro, Hotel Management
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
27 Feb 2024 by Wilbur Turro, Hotel Management
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
27 Feb 2024 by Wilbur Turro, Hotel Management
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments
