Ratings based on 58 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Owner is very kind and friendly, good front desk staff
by A verified traveler
Posted 19 Jul 2024
Property is not clean and good as expected rooms are too small not expected
Comment from Hotel Management
12 Aug 2024 by FAHEEM AKHTAR, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.
by A verified traveler
Worst experience ever!
Posted 26 May 2024 on HotelsWorst experience ever! We arrived very tired in the evening to check-in. We were given a tiny room right pass the front desk on the first level. When we complained, we were told by the hotel manager that they that is the only room left and they would be able to give us a new room the next day. We agreed to spend one night in that room, but after about 15 minutes, when we opened the bathroom door to use it, the bathroom smelled like dirty sewer, the stench was so bad that we could not even use the bathroom. The WiFi singal was very weak. We were able to find another hotel and we checked out from LA Metro.
by A verified traveler
Posted 17 May 2024
Not valuable
by A verified traveler
Posted 13 Mar 2024
Very nice people great place
Comment from Hotel Management
17 Apr 2024 by FAHEEM, Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.FAHEEM AKHTARGeneral Manager – LA HOTEL METRO Mumbai BKC
by A verified traveler
Not a very pleasant experience
Posted 11 Mar 2024 on HotelsI had booked a double large room after my last stay but they gave me a room smaller than my previous stay and I paid more very dissatisfied with the booking information given in your app and at the hotel
Comment from Hotel Management
17 Apr 2024 by FAHEEM, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating
by A verified traveler
Posted 18 Jan 2024
The staff member was nice and treated well also food waa good, but the street was busy and noisy at night time.
Comment from Hotel Management
12 Feb 2024 by FAHEEM AKHTAR, Hotel Management
Dear Guest,Greetings from LA HOTEL METRO MumbaiThank you for taking the time to share your feedback regarding your recent stay at LA HOTEL METRO Mumbai and recommending our hotel. We genuinely believe in looking after our guest with warmth and care. Your acknowledgment shows that we have succeeded in our efforts and acts as a great source of inspiration for the team.Hope your plans bring you back to the hotel soon.Warm Regards,Team LA HOTEL METRO Mumbai
by A verified traveler
Posted 16 Dec 2023
We didn't even stay at this property whatever was shown is so much different than the actual, the moment we entered the lobby and even at the location it's soo much different and I did mentioned the number of people staying and when we reached there we they did say that we can accommodate everyone while leaving the staff came as we were leaving and there were no lifts and what was showcased and actual is so much different. Highly disappointed.
Comment from Hotel Management
12 Feb 2024 by FAHEEM AKHTAR, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.
by A verified traveler
Batrooms are congested and small. Clea liness ok
Posted 6 Nov 2023 on HotelsComment from Hotel Management
24 Nov 2023 by FAHEEM, Hotel Management
Dear Guest,Greetings from LA HOTEL METRO MumbaiThank you for taking the time to share your feedback regarding your recent stay at LA HOTEL METRO Mumbai and recommending our hotel. We genuinely believe in looking after our guest with warmth and care. Your acknowledgment shows that we have succeeded in our efforts and acts as a great source of inspiration for the team.Hope your plans bring you back to the hotel soon.Warm Regards,Team LA HOTEL METRO Mumbai
by A verified traveler
Posted 22 Aug 2023
Staff are very kind and professional they provide vegetarian food and it is very close to us consulate
Comment from Hotel Management
13 Sep 2023 by FAHEEM, Hotel Management
Dear Guest,Greetings from LA HOTEL METRO MumbaiThank you for taking the time to share your feedback regarding your recent stay at LA HOTEL METRO Mumbai and recommending our hotel. We genuinely believe in looking after our guest with warmth and care. Your acknowledgment shows that we have succeeded in our efforts and acts as a great source of inspiration for the team.Hope your plans bring you back to the hotel soon.Warm Regards,Team LA HOTEL METRO Mumbai
