Ratings based on 848 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
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Comment from Hotel Management
12 Dec 2024 by Team JW Sahar, Hotel Management
Dear Ms. Hirani,Thank you for your rating! We truly appreciate your feedback and look forward to welcoming you back soon.Warm regards,Team JW Sahar
by A verified traveler
Posted 8 Dec 2024
Really beautiful clean hotel. 24 hour service. Excellent staff. Perfect stay!
Comment from Hotel Management
9 Dec 2024 by Team JW Sahar, Hotel Management
Dear Guest,Thank you for your fantastic feedback! We are thrilled to hear that you had a perfect stay and enjoyed our hotel, 24-hour service, and the excellent staff. Your kind words truly motivate us to continue delivering the best experience possible.We look forward to welcoming you back for another wonderful stay!Best regards,Team JW Sahar
by A verified traveler
Posted 7 Dec 2024
Staff was extremely friendly and helpful!
From check-in to planning transportation from hotel to tours.
The spa manager, front desk manager and concierge manager had made our stay memorable and pleasant. Highly recommend this property.
Comment from Hotel Management
9 Dec 2024 by Team JW Sahar, Hotel Management
Dear Ms. Sonia,Thank you so much for your kind words! We are thrilled to hear that our team, from check-in to transportation planning, made your stay memorable and pleasant. We will be sure to share your appreciation with the Spa Manager, Front Desk Manager, and Concierge Manager, as they all play an important role in delivering exceptional service.We are grateful for your recommendation and look forward to welcoming you back soon for another outstanding experience.Best regards,Team JW Sahar
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Team JW Sahar, Hotel Management
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,
by A verified traveler
Posted 2 Dec 2024
The room can do with an update
Comment from Hotel Management
3 Dec 2024 by Team JW Sahar, Hotel Management
Dear Mr. Dass,Thank you for sharing your thoughts with us. We truly appreciate your feedback and are glad to hear that you enjoyed your stay overall.We also note your comment regarding the condition of the room. We understand that a well-maintained and modernized space is important for our guests' comfort, and we agree that updates are needed in certain areas. Please rest assured that we are currently in the process of reviewing our rooms and planning for improvements to ensure that we provide an even more enjoyable experience in the future.Your feedback helps us to continuously enhance our services, and we are grateful for your input. We hope to have the opportunity to welcome you back once the updates are complete, so you can experience the improvements firsthand.If there’s anything else we can do or if you have further suggestions, please don’t hesitate to let us know.Best regards,Team JW Sahar
by A verified traveler
Posted 26 Nov 2024
Absolutely superb in every way ..wonderful caring helpful staff too
Comment from Hotel Management
30 Nov 2024 by Devanshi, Hotel Management
Dear Diane,Thank you for your wonderful feedback! We are thrilled to hear you had an exceptional experience and appreciated our caring and helpful team. We look forward to welcoming you back for another superb stay.Warm regards,Team JW Sahar
by A verified traveler from Newcastle
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Team JW Sahar, Hotel Management
Dear Mr. Kishor,Thank you for sharing your feedback. We noticed that you gave us a 1-out-of-5 rating for your recent stay, and we are truly sorry to hear that your experience was not up to your expectations.To help us better understand what went wrong and make necessary improvements, could you please share more details about what led to this low rating? Your insights are invaluable, and we want to ensure that we address any issues promptly.We greatly appreciate your feedback and look forward to hearing from you.Warm regards,Team JW Sahar
by A verified traveler
Posted 10 Nov 2024
It was nice place to stay
Comment from Hotel Management
11 Nov 2024 by Team JW Sahar, Hotel Management
Dear Mr. Patel,Thank you for sharing your feedback. We’re so glad to hear that you enjoyed your stay at JW Marriott Mumbai Sahar. It was a pleasure having you with us, and we look forward to welcoming you back in the future!Warm regards,Team JW Sahar
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Team JW Sahar, Hotel Management
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,
by A verified traveler from CIUDAD JUAREZ
Posted 4 Nov 2024
Asesino ver good
Comment from Hotel Management
5 Nov 2024 by Team JW Sahar, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that everything was "all good" during your stay! It's always a pleasure to know that our guests have had a positive experience.We look forward to welcoming you back soon!Warm regards,Team JW Sahar
