Ratings based on 386 Verified Reviews
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 1 Jan 2025
good
by A verified traveler
Posted 16 Oct 2024
Average Hotel but too expensive
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Mr. Kaushal, Namaskar ! We appreciate your candid feedback regarding your recent stay at our hotel. We're sorry to hear that you found our pricing to be on the higher side. We strive to ensure that our rates are competitive and reflective of the quality of service and amenities we offer. If there were specific aspects of your stay that you felt did not meet the value for the price paid, we'd be grateful for the opportunity to hear more about it. Your input is valuable to us as we constantly look to improve our guest experience. We hope to have the chance to better serve you in the future and possibly exceed your expectations. Thanks & Regards Rajesh Mehta General Manager
by A verified traveler
IRA By Orchid Mumbai T-2
Posted 15 Oct 2024 on HotelsThis is an excellent hotel located very close to Mumbai T2. This hotel offers varieties of complimentary buffet breakfast with the best quality. The stay was satisfied.
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Valued Guest, Namaskar ! We're delighted to know that you enjoyed the convenience of our location and our buffet breakfast, with its variety and quality, met your expectations. Your satisfaction with your stay is our highest priority and we're pleased that we were able to provide a positive experience. We hope to have the opportunity to welcome you back again soon for another enjoyable stay. Thanks & Regards Rajesh Mehta General Manager
by A verified traveler
Posted 12 Sep 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by General Manager, Hotel Management
Dear Ms. Madhuri,Namaskar !Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to usThanks & Regards,Rajesh MehtaGeneral Manager
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
9 Sep 2024 by General Manager, Hotel Management
Dear Ms. Malavika, Namaskar !Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Rajesh MehtaGeneral Manager
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
9 Sep 2024 by General Manager, Hotel Management
Dear Mr. Steven, Namaskar !Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Rajesh MehtaGeneral Manager
by A verified traveler
Posted 9 Aug 2024
15 min drive from/to T2.
Staff is very welcoming and top notch service. Lives up to its 5-star standards.
Comment from Hotel Management
12 Aug 2024 by General Manager, Hotel Management
Dear Mr. Hitesh,Namaskar !We're delighted to hear that our location conveniently served your travel needs from Terminal 2 and that our team's exceptional service met the expectations that come with our 5-star accolade. It’s fantastic to know we have made your stay enjoyable and that our staff contributed positively to your experience. We continuously strive to maintain our high standards and provide a memorable experience for our guests. We look forward to welcoming you back in the future for another exemplary stay. Thanks & Regards Rajesh MehtaGeneral Manager
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
11 Jul 2024 by General Manager, Hotel Management
Dear Mr. Pavan, Namaskar !Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Rajesh MehtaGeneral Manager
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear Mr. Rajeev, Namaskar !Thank you for taking the time to rate our services. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Rajesh MehtaGeneral Manager
