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Hotel Metro Palace

3.0 star property
Suburban Mumbai hotel in Bandra West with 2 restaurants

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Photo gallery for Hotel Metro Palace

Front of property - evening/night
Individually decorated, individually furnished, desk, blackout drapes
Hallway
Lobby lounge
Property entrance
In the heart of Bandra West, Hotel Metro Palace offers a warm welcome with two restaurants serving up breakfast to barbecue. Connect to in-room WiFi and enjoy perks like car rentals on site, concierge services, and tour assistance. Guests appreciate the 24-hour front desk staff.

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

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Individually decorated, individually furnished, desk, blackout drapes

Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Ceiling fan
Free bottled water
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

Hotel Regal Enclave

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 190 reviews
Hotel Regal Enclave
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About the neighborhood

Map
355 Ramdas Nayak Road, Bandra (west) Mumbai, Mumbai, Maharashtra, 400050

What's nearby

  • Linking Road - 7 min walk
  • Lilavati Hospital - 11 min walk
  • Bandra-Worli Sea Link - 4 min drive
  • MMRDA Grounds - 5 min drive
  • U.S. Consulate General - 5 min drive

Getting around

  • Dadar Western Station - 5 min drive
  • Mumbai Bandra Station - 10 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 23 min drive

Restaurants

  • ‪Elco Chat Corner - ‬1 min walk
  • ‪Elco Veg Restaurant - ‬1 min walk
  • ‪Yoko Sizzlers - ‬1 min walk
  • ‪Barbeque Nation - ‬1 min walk
  • ‪Elco Restaurant and Catering Services - ‬1 min walk

About this property

Hotel Metro Palace

Hotel near Siddhi Vinayak Temple
A coffee shop/cafe, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Hotel Metro Palace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and barbecue. In addition to a bar, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Self parking (surcharge), tour/ticket assistance, and luggage storage
  • A front-desk safe, a 24-hour front desk, and concierge services
  • A porter/bellhop, ATM/banking services, and free newspapers
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to thoughtful touches like WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 36-inch LCD TVs with cable channels
  • Balconies, coffee/tea makers, and ceiling fans

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 100 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (INR 500 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • B DESI
  • Barbeque Nation

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: INR 100 per night (rates may vary)
  • Self parking fee: INR 500 per day
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metro Palace
Hotel Metro Palace Mumbai
Metro Palace
Metro Palace Hotel
Metro Palace Mumbai
Hotel Metro Palace Hotel
Hotel Metro Palace Mumbai
Hotel Metro Palace Hotel Mumbai

Frequently asked questions

Is Hotel Metro Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Metro Palace?

Self parking is available for INR 500 per day.

What time is check-in at Hotel Metro Palace?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Metro Palace?

Check-out is at 11:00 AM.

Where is Hotel Metro Palace located?

Located in Bandra West, this hotel is steps from Hill Road and 2.2 mi (3.5 km) from Juhu Beach. Linking Road and Lilavati Hospital are also within 15 minutes. Mumbai Bandra Station is 10 minutes by foot and Bandra Terminus Station is 21 minutes.

Hotel Metro Palace Reviews

Reviews

6.6
Rating 10 - Excellent. 10 out of 66 reviews
Rating 8 - Good. 13 out of 66 reviews
Rating 6 - Okay. 30 out of 66 reviews
Rating 4 - Poor. 9 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely revisit next time Staff are fabulous
Stayed 3 nights in Jan 2025

4/10 Poor

Khatidja

Traveled with partner
Disliked: Cleanliness, amenities
Nothing worth mentioning
Stayed 8 nights in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disappointed
Ok. I don’t think I will stay there again!
Stayed 6 nights in Jan 2020

6/10 Okay

Bharath Reddy

Business traveler
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location & Comfort
Very good location, Clean and comfortable... Check-in was easy and quick, staff was friendly and helpful. Centrally located to get to any place in Mumbai. Highly recom
Stayed 1 night in May 2018

6/10 Okay

dg, Atlanta, GA

Liked: Cleanliness, property conditions & facilities, room comfort
Checkin was painful. Hotel asked for more money for kids and lot of documentation. I have been to many other hotels in India. I felt staff was collecting unnecessary documentation and pics of every person including kids.
Stayed 2 nights in Jun 2017

6/10 Okay

Roslyn , Turrella, NSW

Liked: Staff & service
Disliked: Cleanliness, room comfort
Unpleasant...
My stay at the hotel on the 17th Feb was not pleasant due to the room given was very noisy as I guess there was a party next to my window & bathroom. I needed a peaceful sleep. That was my second time I stayed and I wouldn't stay there again or would recommend that to anyone.

6/10 Okay

Paolo, Italy

Liked: Cleanliness, staff & service, room comfort
Great location, decent rooms, but maybe overpriced
Bandra West is an amazing area of Mumbai to eat (from street food to high end restaurants), shop and wonder around (for example the sea side), and in that sense the hotel is very well located. The rooms are fine: relatively clean and equipped, but the price is significantly higher than in other places in India which makes one feel being ripped. However, I wasn't able to find anything similar in the area for this price, so I won't complain further. Overall, it's a fine hotel to stay if you're doing tourism on a budget: don't expect a lot, but enough to go by just fine.

6/10 Okay

Verified traveler

Liked: Staff & service
Close to Bandra shopping centre. Good location. Breakfast average. Hotel Needs to be renovated but overall okay.

6/10 Okay

Rohit

budget hotel. limited expectations except location
budget hotel. good food. service and overall condition not upto mark

6/10 Okay

Rohit, New Delhi, Delhi

Good, but can be better.
So, whats good about the hotel is that it is fairly decent stay for its per day rate and it is in a good, busy locality of Mumbai- Bandra. Shopping, restaurants, cabs and autos are easily accessible. The hotel's restaurant is pretty good both in quality and service. The areas of improvement are: poor wifi service, the attitude of the hotel for extra charges for every small thing. The cleanliness could be improved upon.

8/10 Good

Varun, Pune

Liked: Staff & service, room comfort
PRETTY GOOD
The Overall stay with my family was pretty good. We were all happy with everything. The hotel staff were very polite and decent as well as the room and hotel was clean. Especially the manager was very cooperative and helpful too. Overall according to the pricing and location, i would say the best.

2/10 Terrible

samantha, south africa

Disliked: Cleanliness, staff & service, room comfort
rats
they had rats in the room. its says free wifi but it is only given to one person and to connect is horrible

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
WIFI does not work

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wes, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Found on Travelocity. Good neighborhood for foreign visitors. Modest price range hotel, good value.

10/10 Excellent

Ketankumar, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parents Enjoyed Stay
It was booked mainly for Parents. They are happy with stay so giving good rating. Main purpose was official work at Bandra Kurla Complex.

6/10 Okay

Alvy

Liked: Cleanliness, staff & service
Convenient Location
Was disappointed because Expedia promised complimentary shuttle to the airport (we arrived by rail) but on our departure they refused to give us complimentary transport to the airport. I called Expedia from Mumbai to ask them to talk to the hotel management, which your Rep did call, but the person at the front desk said they were busy and to call back later. I just gave up.

10/10 Excellent

JEFFREY M, Orange County, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area - Great Price for Mumbai
I was surprised by the fact that the room had a small balcony. Although no view, it is nice to have for making the room more airy. Good restaurants nearby and places to have a drink right across the street. Upbeat neighborhood, shopping all over, and even possible to take an extended stroll to the boardwalk on the ocean. Blocks to the train station and so MUCH better than the Colaba area! Small complaint: no beer service in the room and the breakfast is adequate to good.

8/10 Good

shamim, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance to all shopping.
It was a good experience. Breakfast was good, everyone was friendly, to my experience if I travel to Mumbai I will book this same hotel.

6/10 Okay

Verified traveler

Disliked: Cleanliness
1. Hotel Is good but need to be more clean. e.g. some room freshener should be there. 2. Hotel is costly. 3. Food is very costly.

2/10 Terrible

Bernie, Dubai

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible!! Suitcase lock tampered
Frequent traveller to Mumbai and guest of this hotel with my family. However on this trip in April 2015, it was the most terrible and unpleasant experience. On the 2nd day of our stay, while my mother and I were out of the hotel, the lock of our personal suitcase was tampered with (appeared someone tried to forcefully open it, but luckily was unable to). Also, our bathroom too was used - absolutely disgusting. We immediately lodged a complaint with the hotel staff on duty, CCTV footage quite vague and of no use was reviewed but inconclusive. Hotel staff on duty only spoke to us but did nothing more. No manager was on duty either! We were not even provided a complaint form on our request as they do not have any!!!.. No avenue for a guest to complain! On repeatedly requesting the staff on duty and the manager via phone to issue me a letter on their letter head to acknowledge this incident, they refrained from doing so. The complaint and problem remained unsolved, and with the staff's carefree attitude with regards to this situation and insulting and rude attitude to us - their female guests, we did not feel any reassurance or feel safe in continuing our stay at the hotel. We checked out one day earlier than our pre-booked duration. Even though the hotel location is convenient, we will NEVER again stay at this hotel where our privacy and safety is compromised.

2/10 Terrible

Foram, Surat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Mumbai to stay !
Cleanliness was worst; Quality of service can't be described in words, hotel staff was so rude and made the entire stay unconfortable.

6/10 Okay

Ruk, Toronto, Ontario

Liked: Cleanliness, staff & service
Nice Hotel Close to Shopping
Hotel is completely a "no frills" hotel. It's clean and good for just sleeping and cleaning up.