Ratings based on 6 Verified Reviews

3.0 out of 5
3.2 Room cleanliness
4.2 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2023
4 out of 5
by A verified traveler

Posted 30 Dec 2019 on Hotels
Comment from Hotel Management
2 Jan 2020 by Sandeep, Hotel Management
Greetings from Hotel Imperial! Hi Reijo! Wish you a Happy New Year! Thank you for your feedback and opportunity to serve. We look forward to welcoming you soon again!
4 out of 5
by A verified traveler

Posted 19 Dec 2019
Hotel staff is very cooperative.Good food. Rooms are clean.
Comment from Hotel Management
27 Dec 2019 by Dev, Hotel Management
Greetings from Hotel Imperial! Hi Ronny! We thank you for giving us an opportunity to serve you! It was pleasure serving you and we look forward to welcoming you soon!
2 out of 5
by A verified traveler

Posted 12 Dec 2019
Comment from Hotel Management
14 Dec 2019 by Dev, Hotel Management
Greetings from Hotel Imperial Vasai! We thank you for an opportunity to serve. We understand that we have not lived up to your expectations! We apologise for the same. We look forward to hearing from you on how we can improve our services to meet your expecations!
5 out of 5
by A verified traveler

Posted 9 Dec 2019
Comment from Hotel Management
14 Dec 2019 by Dev, Hotel Management
Greetings from Hotel Imperial Vasai! We thank you for your feedback and the opportunity to serve you. We look forward to welcoming you soon! Regards
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