Ratings based on 437 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Good
by A verified traveler
Posted 8 Dec 2024
This hotel is just okay. Didn't have a great experience. The room didn't have enough towels and when asked for fresh towels, got a dirty stained one. No hair dryer.
by A verified traveler
Posted 7 Dec 2024
Property is nice,rooms is also nice and clean except bathtub wasn’t clean has lots of hair,we ordered a food for room service,service person wasn’t that clean was smelling like a sweaty or maybe need to wash clothes,other than that everything is perfect,hope fully Managment keep it eyes on this two problems and definitely I will stay here again
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 8 Nov 2024
Impeccable staff members who are the heartbeat of this impressive hotel.
Comment from Hotel Management
13 Nov 2024 by Deepak Kumar, Hotel Management
Dear GuestWarm greetings from Hilton Mumbai International Airport. We are immensely grateful for your kind words towards us and our team. We are so glad that you had a good experience with us and we appreciate you taking the time out to review us. Hilton aims to provide the best service and hospitality to its patrons, and we are pleased to have provided satisfactory service to you. We eagerly look forward to hosting you again. Have a lovely day ahead!Best Regards,Deepak KumarGeneral ManagerHilton Mumbai International Airport
by A verified traveler
Posted 17 Oct 2024
Very nice and comfortable room
Comment from Hotel Management
18 Oct 2024 by Deepak Kumar, Hotel Management
Dear GuestWarm greetings from Hilton Mumbai International Airport. We are immensely grateful for your kind words towards us and our team. We are so glad that you had a good experience with us and we appreciate you taking the time out to review us. Hilton aims to provide the best service and hospitality to its patrons, and we are pleased to have provided satisfactory service to you. We eagerly look forward to hosting you again. Have a lovely day ahead!Best Regards,Deepak KumarGeneral ManagerHilton Mumbai International Airport
by A verified traveler
Posted 3 Oct 2024
Came I. Tired and needing a quick in room dinner. The intercom system wasn’t responded even after holding the call for 30 mins. Had to revert to dialing the board line to finally get someone to take my order
Comment from Hotel Management
9 Oct 2024 by Hilton Mumbai International Airport , Hotel Management
Dear Guest,Warm greetings from Hilton Mumbai International AirportThank you for taking the time to review us. We appreciate your feedback in regards to your experience at our hotel and would like to apologize for any inconvenience caused. We have highlighted the issue to the relevant team members. We appreciate your views and the feedback such as yours that enables us to improve and monitor our quality and operations.We eagerly look forward to hosting you again soon. We hope you have a lovely day ahead!Best Regards,Deepak KumarGeneral ManagerHilton Mumbai International Airport
by A verified traveler from Cherry hill
Posted 12 Sep 2024
The staff is excellent and very helpful, all of them
However, the facility is old, no air conditioning in the halls of each floor, scary, nearly slum like neighborhood
Only one restaurant limited menu
Again not a staff problem, I am
Even surprised that Hilton wants to be associated with this facility, horrible pool as well
Comment from Hotel Management
18 Sep 2024 by Hilton Mumbai International Airport , Hotel Management
Dear GuestGreetings from Hilton Mumbai International Airport,Please accept our humble apologies for the experience you faced at your recent stay with us.We have duly made a note of your feedback and will get it rectified on priority.We hope to see you again.Best Regards,Deepak KumarGeneral ManagerHilton Mumbai International Airport
by A verified traveler
Posted 11 Sep 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by Hilton Mumbai International Airport , Hotel Management
Dear Guest,Thank you for visiting us and taking the time to leave a review!We're thrilled to hear that you loved your experience at Hilton Mumbai International Airport. Making memorable experience is what we strive to do and what keeps us going.Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review!We hope to see you again at our hotel in the near future. Stay safe!Regards,Deepak KumarGeneral ManagerHilton Mumbai International Airport
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Hilton Mumbai International Airport , Hotel Management
Dear Guest,Thank you for visiting us and taking the time to leave a review!We're thrilled to hear that you loved your experience at Hilton Mumbai International Airport. Making memorable experience is what we strive to do and what keeps us going.Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review!We hope to see you again at our hotel in the near future. Stay safe!Regards,Deepak KumarGeneral ManagerHilton Mumbai International Airport
