Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Robert, Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 19 Dec 2024
The property is beautiful from the time you step into the Hotel. The room was very nice and spacious for two people. We stayed in room 2194 and the view was over the Asian restaurant. The Bell caos were on point everyday. The club area was very nice. Let me finish by telling you about the Breakfast Buffet. Awesome. The team and Management Staff get av5 Star across everything.
Comment from Hotel Management
23 Dec 2024 by Robert, Hotel Management
Dear Guest,Thank you for taking out the time to share this valuable feedback with us. We are delighted to hear that you had such a pleasant experience with us.As Grand Hyatt Mumbai, we strive to deliver a superior service to all our guests and try to exceed our guests' expectations. We are absolutely delighted to know we could deliver so in your case too.It's fantastic to know that you enjoyed the spacious room, the beautiful views, and our club area, as well as the service provided by our Bell team.We are especially pleased that our breakfast buffet stood out to you, and we truly appreciate your kind words about our team and management. Grand Hyatt stands with delivering the best of luxury hospitality and service and we are much delighted to know that you enjoyed every bit of it.Look forward to welcoming you back very soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Robert, Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Robert, Hotel Management
Dear Guest,Greetings of the dayWe love hearing that your stay at Grand Hyatt Mumbai was enjoyable! Thank you for taking the time to share your experience.Best RegardsRobert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 6 Nov 2024
Good
Comment from Hotel Management
11 Nov 2024 by Robert Dallimore, Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 6 Nov 2024
Good
Comment from Hotel Management
11 Nov 2024 by Robert Dallimore, Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 6 Nov 2024
Good
Comment from Hotel Management
11 Nov 2024 by Robert Dallimore, Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 28 Oct 2024
We had good time
Very good services
Comment from Hotel Management
29 Oct 2024 by Robert Dallimore, Hotel Management
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 24 Oct 2024
Great stay
Comment from Hotel Management
25 Oct 2024 by Robert Dallimore, Hotel Management
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler from Sunnyvale
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Robert Dallimore, Hotel Management
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Robert DallimoreGeneral Manager, Grand Hyatt Mumbai Hotel and Residences