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Grand Hotel

3.5 star property
Step into history while sipping coffee in the lobby and exploring world-class museums that surround you.

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Photo gallery for Grand Hotel

Lobby
Premium bedding, memory foam beds, in-room safe, desk
Living area
Front of property
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Room service
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Semi Suite

Premium bedding, memory foam beds, in-room safe, desk

Semi Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Memory foam bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suites

43-inch Smart TV with cable channels, TV

Family Suites

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Memory foam bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Harbor View

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room, Harbor View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Memory foam bed
  • 27 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room

Premium bedding, memory foam beds, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Memory foam bed
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Memory foam bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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The price is P4,914
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About the neighborhood

Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001

What's nearby

  • Crawford Market - 2 min drive
  • Colaba Causeway - 2 min drive
  • Gateway of India - 2 min drive
  • Chhatrapati Shivaji Maharaj Museum - 3 min drive
  • Wankhede Stadium - 4 min drive

Getting around

  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 11 min walk
  • CSMT Station - 12 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 56 min drive

Restaurants

  • ‪Canara Restaurant - ‬6 min walk
  • ‪Cafe Universal - ‬6 min walk
  • ‪The Clearing House - ‬5 min walk
  • ‪Farhang Restaurant - ‬6 min walk
  • ‪Britannia and Company Restaurant - ‬3 min walk

About this property

Grand Hotel

Hotel near Crawford Market
Located close to Mumbai International Cruise Terminal and Chhatrapati Shivaji Maharaj Museum, Grand Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Cinnamon, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Free newspapers, concierge services, and wedding services
  • Coffee/tea in the lobby, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 69 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: INR 650 for adults and INR 650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cinnamon

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (4,975 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1922
  • Edwardian architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 650 for adults and INR 650 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3500 (one-way), (up to 4 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Frequently asked questions

Is Grand Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3500 per vehicle applies.

Where is Grand Hotel located?

Located in Fort, this hotel is within 1 mi (2 km) of Mumbai International Cruise Terminal, Crawford Market, and Chhatrapati Shivaji Maharaj Museum. Jehangir Art Gallery and Colaba Causeway are also within 1 mi (2 km). CSMT Station is 12 minutes by foot and Mumbai CSMT Station is 13 minutes.

Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 204 reviews
Rating 8 - Good. 83 out of 204 reviews
Rating 6 - Okay. 28 out of 204 reviews
Rating 4 - Poor. 14 out of 204 reviews
Rating 2 - Terrible. 11 out of 204 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

The staff were all very friendly and helpful. Also very professional. I would happily stay there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Steve

I enjoyed my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

DAVID

Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!
Stayed 7 nights in Nov 2024

8/10 Good

Matthieu

Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional. The gym needs a bit of care, and the room cleanliness could be better.
Stayed 3 nights in Nov 2024

8/10 Good

Patricia

It is a grand old hotel that has maintained its elegant design. The staff is very friendly and helpful. The only downside was that the air conditioning unit is quite old and produced a very moldy smell.
Stayed 1 night in Sep 2024

10/10 Excellent

Abhijit

Good hotel for the cost
Stayed 2 nights in Jun 2024

2/10 Terrible

Kourosh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Hotel in Mumbai, and I must say, it was a very disappointing experience. The biggest issue? Hot water is not available at all times. They have a single time slot for hot water between 6 AM and 9 AM, which is not mentioned anywhere on their website or during booking. Imagine spending the whole day exploring the bustling streets of Mumbai, only to return to your hotel in the evening and find out you can’t take a warm shower. It’s beyond frustrating! This lack of transparency feels deceptive. It’s clear why they don’t advertise this. if they did, nobody would book a stay here. A hotel that calls itself "grand" should at least provide basic amenities like 24-hour hot water. The inconvenience overshadowed any positives about the hotel. Until they address this issue, I wouldn’t recommend staying here, especially if you value comfort after a long day of travel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tommy

Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Nikita

Staff went above and beyond to help us with our stay… thank you so much Grand hotel.
Stayed 14 nights in Feb 2024

10/10 Excellent

scott

Nice classic property Perfect location for pre cruising
Stayed 1 night in Feb 2024

8/10 Good

Ana

Convenient to scenic locations, great breakfast options and friendly staff.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Nothing special to mention.Very few items served during breakfast.You have no choice. Room service not up to the mark.
Stayed 6 nights in May 2024

10/10 Excellent

alan

Very professional and informative staff.
Stayed 6 nights in Feb 2024

8/10 Good

Susan

Staff very helpful and good value for money
Stayed 1 night in Dec 2023

10/10 Excellent

Sheila

Really enjoyed our stay at the Grand Hotel. Well-maintained facilities and very pleasant in all ways.
Stayed 4 nights in Feb 2023

8/10 Good

Mar

Liked: Property conditions & facilities
The staff was very nice, good location, walking distance to several touristic sites. The rooms need maintenance and they front desk needs to explain about hot water upon arrival
Stayed 3 nights in Jan 2024

6/10 Okay

GERALDINE

Liked having the dining room for meals. It seemed an area with other venues for meals.
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful Quiet, safe area but close to the main sights Recommend
Stayed 5 nights in Mar 2024

10/10 Excellent

James

Fort area
Located in the quieter Fort area but close enough to the tourist areas. Staff were lovely, friendly and helpful. AC slightly noisy and breakfast was a bit limited and rooms looking tired. Overall it was a good stay
Stayed 2 nights in Nov 2023

10/10 Excellent

anthony

Value
A lovely mid-range hotel close to the heart of Mumbai. I would use it again without hesitation.
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Centrally situated in old Mumbai, but tucked away enough that there is no traffic noise. The breakfasts were lovely

8/10 Good

martin

An eccentrically beautiful building. It would benefit from a significant restoration to restore its full beauty and architectural interest. Rooms are sparsely furnished but comfortable and spacious. The staff is altogether gracious, friendly, and helpful.
Stayed 2 nights in Jan 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
They charged almost double the advertised rate. Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting
Stayed 1 night in Jul 2024

8/10 Good

Marek

It is in the south of the city but still a good location and lots of shops two streets to the west.

6/10 Okay

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
This place is average, which isn’t a bad thing, but I’d probably say it’s overpriced for what you get. The location is great, and the “idea” of the property (a cool historic building in a cool historic area) is good, but the hotel itself is pretty rundown outside of the main lobby. Would I stay here again? Yes, if it was less money.
Stayed 4 nights in Apr 2024