Ratings based on 806 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
23 Dec 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay and am so pleased to learn that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay and am happy to know that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi
by A verified traveler from woodland hills
Posted 11 Nov 2024
Avoid this hotel by all means. I checked in at midnight and my room smelled so bad. They changed my room but I only lasted one more night and I checked out. This is no where near a four seasons hotel. This should be called DARK WINTER.
Comment from Hotel Management
16 Nov 2024 by Nitesh Gandhi, Hotel Management
Greetings from Four Seasons Hotel Mumbai! We thank you for your valuable feedback and apologise for the unpleasant experience. We believe that you are in touch with our team and do hope that you will visit us again and give us the opportunity to welcome you back for a true Four Seasons experience. Warm regards, Nitesh Gandhi
by A verified traveler
Posted 14 Oct 2024
Thank you
Comment from Hotel Management
15 Oct 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay and am happy to learn that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi
by A verified traveler
Posted 26 Sep 2024
Despite the noise and dirtiness all around us, the staff made us so comfortable! We were upgraded to a beautiful suite and had many new memories together. Thank you🙏
Comment from Hotel Management
28 Sep 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our staff made your stay comfortable and that you enjoyed the suite upgrade. We do regret the inconvenience caused on account of the local festivities in the neighbourhood.We are thrilled that you created many new memories during your stay, and we look forward to welcoming you back for an even better experience in the future.Warm regards, Nitesh Gandhi
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi
by A verified traveler from AUSTIN
Posted 13 Sep 2024
Of course this Four Seasons is an awesome hotel, but they should have informed me upon booking that the pool, lobby and main restaurant were undergoing major renovations and closed. That is the classy thing to do so I could've reconsidered the stay.
Comment from Hotel Management
14 Sep 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you for your feedback further to your recent stay with us and am so pleased to know that you found us to be an awesome hotel.We sincerely apologize for any inconvenience caused by the ongoing developments. We understand how important it is to have all facilities available during your stay, and we regret that this information was not clearly communicated on the booking portal.We hope to have the opportunity to welcome you back and appreciate your understanding as we work to enhance our property.Warm regards,Nitesh Gandhi
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you for your 10 out of 10 rating in regard to your recent stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
4 Sep 2024 by fshm, Hotel Management
Greetings from Four Seasons Hotel Mumbai!Thank you for your 5 out of 5 rating in regard to your recent stay.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Nitesh Gandhi
