Ratings based on 176 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2021
- Very poor Hygiene level. (Trash in corridors and parking left for 2 days without Collecting)
- Very poor communication, they changed the food to be buffet not in room dining without
Informing us and later on asked us to pay for breakfast (although I booked BB)
- very poor beach area, they had play area in the middle of sea full of sewage and sharp edges that hurt myself and the kids (I don’t know why they aren’t shutting it down)
- very late room service (understaffed although the hotel was almost empty )
- very poor room service quality
- very poor gym outdoor doesn’t even have a treadmill.
- the girl at the reception doesn’t even understand what documents she need for the reservation and very rude
- very poor in room breakfast (I wish I didn’t book with breakfast)
I visited this hotel when it was under rotana management and it was completely different but its level now is completely awful
by A verified traveler
Posted 11 Jul 2021
Service is poor. restuarant
by A verified traveler
Posted 4 Jul 2021
Very good located on beach from, near marina. Beautiful view.
Comment from Hotel Management
22 Jul 2021 by Jho, Hotel Management
Thank you for choosing The Art Hotel & Resort
Hoping you enjoy your stay with us.
We are looking forward to welcome you again.
by A verified traveler
Posted 4 Jul 2021
nice hotel located close to Muharraq city. Good sea view next to marina. Calm and safe area.
Comment from Hotel Management
22 Jul 2021 by Jho, Hotel Management
Thank you for choosing The Art Hotel & Resort
Hope you enjoy your stay with us.
We are looking forward to welcome you again.
by A verified traveler
Posted 29 Jun 2021
Nice hotel
Comment from Hotel Management
22 Jul 2021 by Jho, Hotel Management
Thank you for choosing The Art Hotel & Resort
Hope you enjoy your stay with us.
We are looking forward to welcome you again.
by A verified traveler
Posted 16 May 2021
My experience there was unpleasant, on check-in they were friendly and answering all questions regarding using the amenities after covid-19 and explain all the regulations, we went to swim they had only one door open to access the swimming pool which was crowded most of the time. Next day we went to have breakfast and they did not allow us to enter the restaurant and we need to have it on the room which negates what they told us at the reception especially I asked thoroughly regarding that. There was a staff named Tariq who was trying to help us and was understanding all the time but reception staff were really unprofessional we asked them to tell us where we can do covid-19 test before traveling back, they advices us to went to Kims hospital and to show them hotel's key to get a discount, we went there and no one had an idea regarding the discount.
by A verified traveler
Posted 17 Apr 2021
by A verified traveler
Posted 3 Jun 2020 on Hotels
by A verified traveler
Posted 25 Feb 2020
I like the hotel and facilities. It is a bit far from town and is expensive
Comment from Hotel Management
27 Feb 2020 by General Manager , Hotel Management
Dear Guest,
We appreciate your time of leaving us a rating and your detailed feedback has been already shared to the team. Looking forward to your next visits.
Regards,
Lilian Roger
General Manager
ART Rotana Amwaj Islands-Bahrain
by A verified traveler
family stay
Posted 27 Dec 2019 on HotelsWe stayed here for a week for a family vacation. Overall the hotel was good, however a few comments; the kids club was not particularly well managed and we caught the staff showing a PG 13 action film to our 5 year old; the coffee shop in the lobby was below standards, there were many different roasts and coffee options advertised however the staff had no idea about them and said there was only one roast or Nescafé available. Other than that an enjoyable stay.
Comment from Hotel Management
28 Dec 2019 by General Manager, ART Rotana Amwaj Islands-Bahrain, Hotel Management
Dear Guest,
We appreciate your detailed comments and rest assured that these have been already shared to the concerned departments. Still looking forward to your next visits at ART Rotana Amwaj Islands-Bahrain.
Sincerely,
Lilian Roger
General Manager