Ratings based on 173 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
an excellent hotel with very nice staff
Comment from Hotel Management
10 Nov 2024 by Raiz Saban General Manager, Hotel Management
Dear Mr. Bader,On behalf of our entire team, I would like to express our heartfelt gratitude for your generous review. We are thrilled to hear that you found our hotel excellent and our team accommodating.Your positive feedback serves as a great motivation for us to continue delivering exceptional service. We are committed to ensuring that each guest has a memorable experience, and it is gratifying to know that we succeeded during your stay.Thank you once again for your kind words. We look forward to welcoming you back to our hotel in the near future.Warm regards,
by A verified traveler from Sterling
Posted 15 Jun 2024
by A verified traveler from Sterling
Posted 15 Jun 2024
Very nice and friendly
Comment from Hotel Management
19 Jun 2024 by General Manager, Hotel Management
Dear Mr. Mohammad,Thank you for taking the time to share your experience with us. We are delighted to hear that you generally had a great stay and that our team could contribute to making your visit enjoyable. Your kind words about our nice and friendly team mean a lot to us. Our staff takes great pride in providing exceptional service, and your kind words serve as a great motivation for us.We hope to have the pleasure of welcoming you back for another fantastic stay in the near future. Warm regards,Raiz SabanGeneral Manager
by A verified traveler
Posted 1 Jun 2024
excellent staff with nice helpful servies
very clean and quick response
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Dear Mr. Bader,We are thrilled to receive your review highlighting our excellent staff, helpful services, cleanliness, and quick response. It is our pleasure to serve you and ensure that your stay is as comfortable and enjoyable as possible.Your commendation is a great encouragement to our team, and we are proud to have met your expectations. We strive to maintain these standards and continuously improve to offer even better experiences in the future.Thank you for choosing to stay with us, and we eagerly await the opportunity to welcome you back soon.Warm regards, Raiz SabanGeneral Manager
by A verified traveler
Posted 30 May 2024 on Hotels
by A verified traveler from Witham
Posted 20 May 2024
Extremely nice hotel with outstanding customer service, very welcoming and friendly.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Mr. El,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be extremely nice and that you were impressed with the outstanding customer service provided by our team. It is our goal to create a welcoming and friendly environment for all our guests, and we are pleased to know that we were able to achieve this during your stay.We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,Raiz SabanGeneral Manager
by A verified traveler
Posted 12 Mar 2024 on Hotels
The hotel was too clean, and staff was helpful and the location in very good, they upgraded the room without any charge
Comment from Hotel Management
15 Mar 2024 by Raiz Saban General Manager, Hotel Management
Dear Mr. Mohammed,Thank you for your kind review! We are delighted to hear that you found our hotel exceptionally clean, our staff helpful, and enjoyed our convenient location. We always aim to provide the best possible experience for our guests, and we're glad that you appreciated the complimentary room upgrade. We look forward to welcoming you back on your next visit!Best regards,Raiz SabanGeneral Manager
by A verified traveler
Posted 9 Mar 2024
The staff could not do enough the restaurant ladies were super friendly and approachable
Comment from Hotel Management
13 Mar 2024 by General Manager, Hotel Management
Dear Louise,Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience as shown by the perfect rating you provided us. Our team takes great pride in providing exceptional service, and it is always rewarding to hear when we have succeeded in making our guests feel welcome and well taken care of. We look forward to welcoming you back for another fantastic dining experience in the future.Warm regards,Raiz SabanGeneral Manager
by A verified traveler
Posted 21 Feb 2024
clean, safe and quiet. staff are wonderful
Comment from Hotel Management
22 Feb 2024 by Raiz, Hotel Management
Dear Mr. Bader,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be clean, safe, and quiet. Our team takes great pride in providing a comfortable and welcoming environment for all our guests. We will be sure to pass along your kind words to our colleagues..We hope to have the pleasure of welcoming you back in the near future.Best regards,Raiz SabanGeneral Manager
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Raiz , Hotel Management
Dear Fatmah,Thank you for your great review of our hotel following your recent stay.The team at Majestic Arjaan by Rotana is passionate in offering outstanding experiences for all our guests, and we are pleased to know we have succeeded with you. We hope to host you again soon.Best regards.Raiz SabanGeneral Manager
