Ratings based on 8 Verified Reviews
3.6 Room cleanliness
2.9 Service & staff
2.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2019
Apartment was really good, new, spacious and price was very decent but we had a highly disappointed experience during check in. We arrived @ 5 pm and rooms were not ready... then they tried to only give us one room when the booking was clearly showing 2. During check out we didn’t even got an invoice. Definitely highly unprofessional the behaviour
by A verified traveler
Posted 1 Aug 2019
Everything was perfect . The location was good and the flat was clean and in good condition. The only problem I got was the booking was for 3 adults and 3 children . When I checked in there were only 2 double bed . So I asked for an extra beds but they say that they will charge me 10 BD for each !!! I tried to sort things and the employee said he will check and come back to me then he finished his shift and left !!!!!
Otherwise everything was good .
No , I wont book this flat again as Im really disappointed of the customer service .
Comment from Hotel Management
2 Aug 2019 by GM, Hotel Management
Good Morning!
Thank you for choosing Al Manzil Residence.
Looking forward to see you again.
GM - Raj Ojha
by A verified traveler
Posted 16 Jul 2019 on Hotels
Comment from Hotel Management
2 Aug 2019 by GM, Hotel Management
thank you
by A verified traveler
Posted 3 Feb 2019
Nice place. I would recommend it, but the property was hard to find.
Comment from Hotel Management
6 Feb 2019 by Raj Ojha - GM, Hotel Management
Good Morning!
thank you for choosing Al Manzil Residence Hidd for your stay during your trip to Bahrain. and your time to update us on your experience. Looking forward to see you again!
by A verified traveler
Posted 30 Jan 2019
Very nice place and it’s all new building and furniture so it’s very clean and quiet
Comment from Hotel Management
6 Feb 2019 by GM - Raj Ojha, Hotel Management
Dear Guest,
Good Morning!
thank you for choosing Al Manzil Residence Hidd during your trip to Bahrain and for your time to update us on your experience.
Looking forward to see you again.
by A verified traveler
Posted 30 Nov 2018
The address provided to me through email was incorrect so we spent over 100 in cab fees trying to find it and finally decided to book another hotel. Customer support gave one complementary night, which was a 2 night reservation, to the hotel but provided me with a new address.
Comment from Hotel Management
5 Dec 2018 by Rita Dsouza - Senior Sales Manager, Hotel Management
Dear Guest,
Good Morning!
Noted your comment and happy to hear you were provided with complimentary room for one night. For assistance you can call our reception or person to contact on the contact details given on the extra net.
Thank you and looking forward to welcome you to any of our properties in Bahrain.
DOS
by A verified traveler
Posted 14 Aug 2019 on Hotels
المكان رووووعه صراحه ولا عليه كلام هو من نظافه وحسن الاستقبال وهدوء. والمكان قمه الروعه
Comment from Hotel Management
1 Sep 2019 by Raj, Hotel Management
Dear Valued Guest,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.
Sincerely,
Raj Ojha
General Manager
by A verified traveler
0
Posted 4 Aug 2019 on Hotelsغير مقبولة جدا . لا نظافة والمكيف حار ولا يوجد فوط تنشيف ولا يوجد أدوات الاستحمام
Comment from Hotel Management
7 Aug 2019 by Rita , Hotel Management
Good Morning!
thank you for updating us and choosing Al Manzil Residence. we will look into this very seriously on this service.
Looking forward to see you again..
GM - Raj Ojha
