Ratings based on 81 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not at all a resort experience
Posted 23 May 2024 on HotelsThe experience was not at all resort like. It felt like a basic hotel and the service was average. The food took forever and tasted not good at all, wonder why it took 45+ minutes to prepare. The staff was extremely nice but the property in general was below average. There was not much to do at the resort and the spa didn’t have much options either.
by A verified traveler
Posted 5 Oct 2023
Bathrooms are gloomy with dim light and no ventilation.
by A verified traveler
Lovely small resort
Posted 5 Jun 2023 on HotelsA small tranquil resort on a beautiful lake to spend time with your family . The pool access rooms on ground floor was very helpful to be in and the pool is warm and lovely . Food is good too.
by A verified traveler
Posted 4 Jun 2023 on Hotels
by A verified traveler
Posted 5 May 2023
This could be a top notch tourist spot bcoz of its proximity to the Vembanad lake. The property is due for renovation immediately so I am happy. The wifi access was bad. Food was average. Wooden flooring is damaged in many places. Staff r friendly but need to be more proactive. The only saving grace of the place is its serene view.Rooms were sufficiently lit & cool. But towards dawn, we were disturbed by some animal running on the ceiling. Weird noises
by A verified traveler
Posted 30 Dec 2019 on Hotels
Recommended
for Everyoneby A verified traveler from uk
It's all about the location.
Posted 8 Apr 2018
Pros: Pool and food
Cons: Staff training and hotel makeover.
Location: Houseboats
Great view from the lovely infinity pool of the lake.
Delicious food but restaurant lacked any ambience.
Rooms rather tired; hotel needs a makeover.
Hotel staff were friendly in the restaurant and the young man who collected and delivered the luggage was attentive. Shame about the staff in the reception. They could all do with some customer service training, particularly the manager.
by A verified traveler
Posted 31 Mar 2018 on Hotels
Recommended
for Everyoneby A verified traveler from london
Perfect
Posted 1 Feb 2018This hotel really is dreamy, the sat are incredibly helpful and the location is ideal.. we personally weren’t sure about staying overnight on a houseboat so this was the perfect conclusion.. a lovely hotel right on the backwaters.. the restaurant could be updated but still the food was lovely and the staff were really nice.. we both had massages which realistically weren’t the best we ever had as were in a very strange damp smelling room but still, it was an experience.. the room was amazing. Upgraded on arrival to a poolside room.. honestly all in all I’d highly recommend staying here.. I wish we’d stayed a day or two longer!
Recommended
for Everyoneby A verified traveler from california
Nice and quiet place, relaxing staff are friendly
Posted 4 Jan 2018Had a great time had room by the pool, massage was Good, food was awesome! No bar in the facility