Ratings based on 160 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024
by A verified traveler from Montreal
Posted 19 Jul 2024
It is in the middle of the city. Hard to stop infront and take your luggages out.
No parking available.
No elevator. Room in the second floor hard to carry luggages up and down.
But it is very convinient for wailing around the city center
by A verified traveler
Posted 25 Jun 2024
Large rooms
by A verified traveler
Beautful modern hotel with a few issuesd
Posted 28 Mar 2024 on HotelsThe hotel room was perfect, huge, modern and clean. The fixtures and fittings were in excellent condition.
I had not paid attention to the fact there was no lift and that the stairs were winding (altough wide) and there was no handrail. It was a problem for me as I have balance issues.
I believe the hotel has a rstaurant but I was not told where it was or asked if I wanted to eat there.
There was no daily housekeeping nor was Igiven a bottle of water ont he second day.
by A verified traveler
Posted 29 Feb 2024 on Hotels
by A verified traveler
Posted 18 Jul 2023
The rooms are so different from the photos. The airconddition wasnt working and the staff offered portable airconddition but also not working.. After communicating with expedia the manager agreed to change the room. Tiring and Very disappointing.
Comment from Hotel Management
19 Jul 2023 by TNCO, Hotel Management
This is not fair evaluation. The room is upgraded to platinum one. It is not executive room which he booked. Surely will be different. We are very soory for wrong expressions writen by guest.
by A verified traveler
Posted 4 Oct 2022
Safe and very clean
by A verified traveler
Great breakfast; hotel a bit smokey
Posted 18 Feb 2022 on HotelsReception was very helpful and friendly but had zero English. She showed me three “non smoking” rooms that ALL. Smelled like smoke. She said she didn’t smell smoke but I definitely did. After making her run up and down two times I just took the third option so as to not make run down the stairs for yet another key.
Room was ok. Overall everything made our allergies flare up so that tends to make a stay less than perfect. Please was still nice overall and the breakfast was amazing!
by A verified traveler
Posted 2 Aug 2021 on Hotels
Comment from Hotel Management
28 Aug 2021 by TNCO, Hotel Management
Çok teşekkür ederiz.
by A verified traveler
Posted 1 Aug 2021
Everything was great. Beautiful hotel at a very central location and very attentive, nice staff. Would recommend to anyone for a stopover in Mugla.
