Ratings based on 10 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2020 on Hotels
On arrival we stayed in the Magnolia room.
We enjoyed the room but on arrival we found that our room was the only room without electricity. So the fridge was hot. We slept there for two nights on the second night the units electricity went off again on looking outside our unit was the only one without electricity. Left the next morning at 6 so we had to shower and leave and do all in the dark.
No complaints other than the electricity
by A verified traveler
Posted 11 Jul 2020 on Hotels
by A verified traveler
Posted 30 Mar 2019
by A verified traveler
Posted 30 Mar 2019
The staff and service were exceptional. They made us feel very welcome and cared for.
by A verified traveler
Adequate stay
Posted 28 Sep 2018 on HotelsI thought the room was less pretty than the guesthouse itself.
Comment from Hotel Management
4 Oct 2018 by Carla, Hotel Management
Good day,
Thank you for your response.
We will look into changing the rooms according to.
by A verified traveler from Geneva
Pleasant, low-key atmosphere
Posted 17 Apr 2018 on HotelsDelightful stay in this low-key, friendly compound - perfect antidote to soulless big hotels. Location ideal for UNISA.
Comment from Hotel Management
18 Apr 2018 by Caral, Hotel Management
Antony thank you for a lovely review.
We are very delighted that you enjoyed your stay.
When you come visit us it must feel like a home away from your home.
by A verified traveler
Romantic stay to soften your Business Trip!
Posted 4 Mar 2018 on HotelsThis is the most amazing place! I love the detail and feel of the guesthouse. The privacy of the room and the stoep area was lovely- I stayed in Lily Room. The others also seem beautiful. Breakfast was served with the same attention to detail and so affordable. I will recommend this place to anyone. Thanks for the friendliness of the staff as well!
Comment from Hotel Management
18 Apr 2018 by Carla, Hotel Management
Thank you Elbi for the wonderful review.
We do appreciate it. We are really delighted from our side that you enjoyed your stay and breakfast at our Guesthouse.
Our policy is that the atmosphere you get must be a home away from home.
by Natasha
Very comforatble
Posted 4 Sep 2017 on HotelsI was a great accommodation with very friendly staff. The was just a bit of a mix up with regards to breakfast being included. Hotels.com said it was included, however, their systems showed that we selected self catering.
Comment from Hotel Management
10 Sep 2017
Good Morning Natasha,
Firstly we want to thank you for taking the time to give us a review on Expedia.From our side we appreciate it so much.
We were glad that your enjoyed your stay with us over all.
The issue of the breakfast was finally resolved with Expedia.
The correct information will be reflected to both sides in terms of breakfast from now on.
Kind Regards,
Carla
by Megan
Lovely guest house
Posted 2 Sep 2017 on HotelsVery comfortable room and friendly service... The only issue we had was that we were informed that our booking did not include breakfast (where the confirmation said free breakfast) however, this was sorted out promptly and professionally so we could enjoy the rest of our stay! Thank you Waterhouse for a wonderful weeks stay.
Comment from Hotel Management
10 Sep 2017
Good Morning Megan,
Thank you for taking time to give us a review on Expedia.
From our side we appreciate it so much.
We were glad that your enjoyed your stay with us further.
The issue of the breakfast was finally resolved with Expedia.
The correct information will be reflected to both sides in terms of breakfast from now on.
Kind Regards,
Carla
by Gilles
Hotel chaleureux
Posted 8 Aug 2017 on HotelsHotel securise, bien decore
Comment from Hotel Management
13 Aug 2017
Thank you very much for the nice rating of our Guesthouse.
We appreciate it very much.
Kind Regards,
Carla
