Ratings based on 272 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dee Why
Posted 3 Sep 2024
by A verified traveler from Dee Why
Posted 15 Aug 2024
Room 206 was quite noisy through the night and found I had no hot water in the morning. Offered to shower in another room.
Not impressed with matter of factish check out. We're sorry. No proposal for free breakfast or any other forthcoming gesture.
by A verified traveler
Posted 10 Jun 2024
The room was okay, it would be nice to have tea and coffee making facilities in the room. The spa area was also closed when I was there, even though I tried to visit during the opening times. In a bit of an out of the way location
by A verified traveler
very nice stay
Posted 22 Apr 2024 on HotelsVery nice stay
Comment from Hotel Management
15 May 2024 by R. Price, Front Office, Hotel Management
Thank you very much for your positive review.
by A verified traveler
Posted 30 Mar 2024 on Hotels
Comment from Hotel Management
31 Mar 2024 by Rob Price, Front Office, Hotel Management
Vielen Dank für die nette Bewertung!Wir freuen uns, dass Sie Ihren Aufenthalt bei uns angenehm verbracht haben und wir freuen uns auf die Möglichkeit, Ihren nächsten Besuch noch erfreulicher zu machen.
by A verified traveler
Posted 25 Sep 2022
I was very impressed about how luck I was to end up here. I was worried whether I could find a place where I would be able to check in so late (Sunday 10pm) and if the staff would be able to speak any other language than German.
Very comfortable stay in a lovey area of NRW. Unfortunately I could not appreciate all the facilities, which are welcoming with their hours of availability. Now I know where to stay the next time I come to the region.
by A verified traveler
Posted 22 Dec 2021 on Hotels
by A verified traveler
Posted 13 Oct 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by Nathalie Wisser - General Manager , Hotel Management
Dear Abdullah,
thank you for choosing Trans World Hotel Kranichhöhe.
Your feedback is a wonderful motivation for the entire team and is very much appreciated. It is our daily ambition to create a comfortable atmosphere for every guest each day anew.
We look forward to welcoming you in the near future.
Kind regards
Nathalie Wisser
General Manager
by A verified traveler
Posted 17 Jan 2019 on Orbitz
A very good hotel. Especially after you travel several hundred km.
I will return here for sure.
Comment from Hotel Management
7 Feb 2019 by SD, Hotel Management
Dear guest,
thank you very much for your positive comment.
We are looking forward to seeing you back soon at the Trans World Hotel Kranichhöhe.
Best regards,
Nathalie Wisser
General Manager
by A verified traveler
Nice stay, great staff
Posted 22 Aug 2018 on HotelsHotel staff were very accommodating, especially since we arrived very late coming from a wedding. The breakfast was nice, if a little underwhelming considering the size of the hotel. The cost of the internal parking spaces was 6 euros for 24 hours and there was very little outside spaces so either get there early or be prepared to pay.
