Ratings based on 74 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2023
by A verified traveler
Posted 3 Apr 2023
Clean and tidy with full utilities
Comment from Hotel Management
3 Apr 2023 by Ms. Na (Manager ), Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 14 Aug 2022
The hotel is very convenient, they gave you free parking coupon in which most hotel wont, the breakfast is also at papa rich shop downstairs. Overall i really like my stay
by A verified traveler
Posted 30 May 2022
Friendly and helpful staff
by A verified traveler
Posted 23 May 2022 on Hotels
by A verified traveler
Posted 7 May 2022 on Hotels
by A verified traveler
Posted 10 Aug 2020 on Hotels
Comment from Hotel Management
16 Aug 2020 by TROPICANA BOUTIQUE HOTEL TEAM, Hotel Management
Thank you Mr. Jonathan for the review. We at Tropicana Boutique Hotel wishing you a pleasant week ahead.
by A verified traveler from Petaling Jaya
Posted 26 Jun 2020
Was complain to the staff my room 118 no hot water supply for shower during check out and the staff just reply me with "OK". Never apologies for the service and check.
The is a hole on the bead head board.
Comment from Hotel Management
26 Jun 2020 by Zaba, Hotel Management
Dear Sir.
For this morning, our hot water supply for shower all in a good condition.
We admit that yesterday facing hot water supply for shower during your check in time but its only for 30 minutes only.
Sorry for any inconvenience caused.
Regards.
by A verified traveler
Posted 10 Dec 2019
The room was spacious with 3 queen beds and they provided us with free car parking and breakfast at paparich together with free wifi. However, they do not have a lift and it is difficult for us to carry the heavy luggage to their lobby which is at the second floor.
Comment from Hotel Management
13 Dec 2019 by Yang, Hotel Management
Thank you for your feedback.
Sorry for any inconvenience caused.
Best Regard,
Mr. Yang
by A verified traveler
Stayed with family - Nov 2019
Posted 10 Nov 2019 on HotelsI stayed there for 1 night. With family (2 children) No lift, and they give us room at level 3. We need to bring all the luggage by stairs. The toilet quite smelly. The give breakfast voucher that can be used at cafe below the hotel. Location is easy to find & free parking.
Comment from Hotel Management
13 Dec 2019 by yang, Hotel Management
Thank you for your feedback,
Sorry for any inconvenience caused.
Regards,
Yang
