Ratings based on 55 Verified Reviews

3.9 out of 5
100% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2024
4 out of 5
by A verified traveler

Posted 9 Mar 2024
Great cafe opposite the hotel and also sufficient parking lots.
5 out of 5
by A verified traveler

Good sleep hotel

Posted 7 Aug 2023 on Hotels
A good spacious place. Good service staffs as well. They have ironing board outside the rooms. 2 sets in one floor.
Comment from Hotel Management
14 Sep 2023 by Elite Hotel, Hotel Management
Thank you for the review, K. We hope to seeing you again in the future. Regards, Elite
4 out of 5
by A verified traveler

Posted 1 May 2023
nice hotel to stay.
Comment from Hotel Management
5 May 2023 by Elite Hotel, Hotel Management
Dear, Thanks for your review. We really appreciate it. We look forward to welcoming you back again in the future and it is our pleasure to serve you better. Thank you. Regards, Elite
4 out of 5
by A verified traveler

Posted 26 Apr 2023 on Hotels
Comment from Hotel Management
27 Apr 2023 by Elite Hotel Muar, Hotel Management
Thank you for staying with us. We hope to see you again.
3 out of 5
by A verified traveler

Posted 5 Jan 2023
No lift, a great location, and friendly staff, but room cleanliness needs improvement.
Comment from Hotel Management
6 Jan 2023 by Elite Hotel, Hotel Management
Dear, Thank you for your visit and spend the time to post your valuable comment. We really appreciate it. We would like to apologize for making you uncomfortable. Our management will take serious about this issue and will try to fix it. We look forward to welcoming you back again in the future and it is our pleasure to serve you better. Hope to see you again. Thank you. Regards, Elite.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2022
4 out of 5
by A verified traveler

Posted 30 Nov 2022
Everything is well and good for value except the the shampoo and shower cream is a little small.
Comment from Hotel Management
30 Nov 2022 by Elite Hotel Muar, Hotel Management
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down.
2 out of 5
by A verified traveler

Posted 30 Oct 2022
Sarcastic front desk staff. No phone in each room. Went outside the room to call the front desk but no one picked up the phone. This is an extreme no-frill hotel. Everything got to charge including extra pillow or towel. The rate in Expedia is the same as walk-in if not worse
Comment from Hotel Management
2 Nov 2022 by BO-Dila, Hotel Management
Dear, Thank you for your visit and spend the time to post your valuable comment. We really appreciate it. We really sorry about reception staff. Our management will take serious this issue. For The charges of extra extra things is our hotel policy. And the rate your booking more than cheap if you booking walk in sir. We would like to apologize that makes you uncomfortable. Thank you. Regards, Elite
5 out of 5
by A verified traveler

Spacious room

Posted 10 Aug 2022 on Hotels
Very spacious rooms with a restaurant below and a supermarket. Rooms are very clean. Only issues is the TV channels. Very limited tv channels in room. About 4 channels only. All are Malaysian channels. Could have included some movies channels or sports channels. Disappointing TV only. The rest are very commendable.
Comment from Hotel Management
12 Aug 2022 by Back Office-Dila, Hotel Management
Dear, Thank you for your visit and spend the time to post your valuable comment. We really appreciate it. About issues is the TV channels, we try to update. Hope to see you again. Thank you. Regards, Elite