Ratings based on 123 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from GLEN ALLEN
Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Ms. Nimira,We greatly value your rating for your recent visit to Mandarin Oriental, Doha. Your feedback is instrumental in our ongoing efforts to enhance our services. If there are any aspects you'd like to highlight or areas where we can improve, please don't hesitate to provide more details.We look forward to welcoming you back for an even better experience.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler
Posted 19 Oct 2024
Our stay at the Mandarin Oriental, Doha, was nothing short of exceptional, and we absolutely loved every moment of it. From the moment we arrived, the level of service and attention to detail was truly impressive. The team went above and beyond to ensure our comfort, especially for my pregnant wife and our 2-year-old daughter. Every need was anticipated and taken care of, which made our stay incredibly stress-free and enjoyable.
A special thank you for the room upgrade—it made a significant difference, providing us with the extra space and comfort we needed. The facilities were immaculate, and the ambiance throughout the hotel was serene and luxurious, allowing us to relax fully.
We would also like to highlight the outstanding service from Aqib, the lifeguard at the swimming pool. He was attentive, professional, and made sure our family, especially our daughter, felt safe and comfortable. Aqib is a great asset to your team and truly deserves recognition for his excellent work.
Ole from the valet team also stood out for his exceptional service. He, like all the staff, was consistently friendly, efficient, and went out of his way to ensure that we felt welcomed and well looked after during our entire stay.
Every staff member we encountered was warm, courteous, and focused on making our experience as special as possible. Their genuine care and professionalism were evident throughout our visit, creating a memorable stay that we will not forget.
Comment from Hotel Management
20 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Mr. Christopher,Thank you for your great review about your stay at Mandarin Oriental, Doha and the commendation of our dedicated staff. Your kind words mean a lot to us and serve as a great source of motivation for our team to achieve our mission to delight and inspire our fans at every opportunity. We'll be sure to share your feedback with our colleagues.It was our pleasure to have you as our guest, and we look forward to the opportunity of welcoming you back in the future.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler
Posted 29 Sep 2024
Great place
Comment from Hotel Management
14 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Mr. Abdullah,We greatly value your rating for your recent visit to Mandarin Oriental, Doha. Your feedback is instrumental in our ongoing efforts to enhance our services. If there are any aspects you'd like to highlight or areas where we can improve, please don't hesitate to provide more details.We look forward to welcoming you back for an even better experience.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler
Posted 14 Sep 2024
Excellent stay. Having stayed in multiple hotels in Doha, this is by far my favourite. Very accommodating and friendly staff and location is perfect- within walking distance to souq waqif and Corniche.
Comment from Hotel Management
14 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Ms. Tasneem,Thank you for your great review about your stay at Mandarin Oriental, Doha and the commendation of our dedicated staff. Your kind words mean a lot to us and serve as a great source of motivation for our team to achieve our mission to delight and inspire our fans at every opportunity. We'll be sure to share your feedback with our colleagues.It was our pleasure to have you as our guest, and we look forward to the opportunity of welcoming you back in the future.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler from San Isidro
Posted 8 Aug 2024
Great hotel in the center of Doha.
Comment from Hotel Management
14 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Mr. Jose,We greatly value your rating for your recent visit to Mandarin Oriental, Doha. Your feedback is instrumental in our ongoing efforts to enhance our services. If there are any aspects you'd like to highlight or areas where we can improve, please don't hesitate to provide more details.We look forward to welcoming you back for an even better experience.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler
Nice stay
Posted 4 Aug 2024 on HotelsGreat stay. Nazeem Naheem (assistant front office manager) made us feel welcome in addition to the entire staff. Outside pool area was nice to visit in the early evening and cool off. Turn down service and drinks in the lounge were nice. The on-site restaurant (Izu) served great food.
Comment from Hotel Management
14 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Mr. William,Thank you for your great review about your stay at Mandarin Oriental, Doha and the commendation of our dedicated staff. Your kind words mean a lot to us and serve as a great source of motivation for our team to achieve our mission to delight and inspire our fans at every opportunity. We'll be sure to share your feedback with our colleagues.It was our pleasure to have you as our guest, and we look forward to the opportunity of welcoming you back in the future.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler
Posted 4 Aug 2024 on Orbitz
Comment from Hotel Management
14 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Ms. Nadezda,We greatly value your rating for your recent visit to Mandarin Oriental, Doha. Your feedback is instrumental in our ongoing efforts to enhance our services. If there are any aspects you'd like to highlight or areas where we can improve, please don't hesitate to provide more details.We look forward to welcoming you back for an even better experience.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler
Posted 2 Aug 2024
Good time
Comment from Hotel Management
14 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Ms. Adelis,We greatly value your rating for your recent visit to Mandarin Oriental, Doha. Your feedback is instrumental in our ongoing efforts to enhance our services. If there are any aspects you'd like to highlight or areas where we can improve, please don't hesitate to provide more details.We look forward to welcoming you back for an even better experience.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler
Posted 2 Aug 2024 on Hotels
It was amazing stay highly recommended
Comment from Hotel Management
14 Oct 2024 by Thomas Kinsperger, Hotel Management
Dear Guest,We greatly value your rating for your recent visit to Mandarin Oriental, Doha. Your feedback is instrumental in our ongoing efforts to enhance our services. If there are any aspects you'd like to highlight or areas where we can improve, please don't hesitate to provide more details.We look forward to welcoming you back for an even better experience.Yours sincerely,Thomas KinspergerGeneral Manager
by A verified traveler
Posted 23 Jul 2024
The Mandarin Doha, completely staying in line with the Mandarin Orientals level of quality but also leading the way in luxury hotels in Doha.
From the start to the end of our stay everything was up to the highest standards.
I stayed with my wife and my one year old daughter for 6 days, and the staff, especially front of house and breakfast staff went the extra mile with my daughter every day, as a newish parent this is appreciated highly. From treating my daughter with mandarin toys to keeping her entertained and just a smile and hello in the morning kept her on top of the world.
The hotel is located in the Mishreb downtown district, now this may not be a beach front property but honestly I believe this is an ideal location;
Lusail city - 20 mins driving
Souq Waqif - 5 minutes walking
Museum of Islamic art - 5 minutes driving
Kata - 15 minutes driving
The pearl - 17 minutes driving
Villaggio mall - 15 minutes driving
The hotel has ample amenities; a very clean and well equipped roof top pool, with attentive staff.
Breakfast was fresh, delicious, clean and the staff accommodated all of our requests down to the T, after 2 days most things were provided for our daughter without even having to ask. They also have a cafe, we serves afternoon tea, we did not try this but seemed very popular, there's also an additional restaurant. Finally there's an ice cream located to the rear of the hotel with absolutely Devine sorbets!
The house keeping staff were excellent with high quality
Comment from Hotel Management
30 Jul 2024 by Thomas Kinsperger - General Manager, Hotel Management
Dear Mr. Bilal Thank you for your detailed and thoughtful review. We are delighted to hear that your stay with us was exceptional and that our team, particularly the front desk and breakfast staff, went the extra mile to make your experience memorable. It’s wonderful to know that your daughter enjoyed the Mandarin toys and the extra care provided.We appreciate your feedback on our location and amenities, and we're pleased that you found the rooftop pool, breakfast, and other facilities to your liking. Your comments about the spacious rooms and attentive valet staff are also much appreciated.We apologize for the issues you encountered with the curtains and the power cut. We are addressing these concerns to improve our service further.Thank you for your kind words and for acknowledging our team members. We look forward to welcoming you and your family back on your next visit to Doha.Thank you once again for choosing Mandarin Oriental, Doha.Yours sincerely,
