Ratings based on 11 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lima
Posted 6 Jul 2019
Hotel staff was extremely friendly and eager to help. The property is beautiful and has an outstanding view of the river and valley; and is located just out of the noise of the city but very easy to get to it.
Would be back without a doubt
Thanks alta vista for the great days we passed there!
Comment from Hotel Management
10 Jul 2019 by Caren , Hotel Management
Buenos días Sr Emilio:
Gracias por su tiempo para dejarnos su comentario, que nos compromete cada día, a seguir mejorando y hacer de su estadía una buena experiencia.
Los esperamos.
by A verified traveler from Mendham NJ
Posted 14 Apr 2019
We stayed at the Altavista hotel in mid April, when a large group of us (20) were there for a medical mission. The property is located about a 10-15 minute walk from downtown Moyobamba. There is no formal security, but there is a locked gate for cars and people entering, and you must be buzzed in. We felt very safe there and in Moyobamba in general. The grounds are pretty, sprawling, with a beautiful view of a valley when sitting by the pool. Down a long path toward the pool you find a sports court with a paddle and basketball court (rims about 8 feet, no nets and crooked). Pool is nice. No jacuzzi.
Rooms are decent and clean with high vaulted ceilings. Not much amenities in the room. A small table and side chair is there. TVs in every room with a lot of channels, picture a bit grainy, bathrooms fine. Half our group did not have hot water for much of the trip, although my shower in room 110 was always hot.
Food was decent. Breakfast every morning consisted by of fruits, breads, eggs made to order and things like sausages or plantains. Staff was kind enough to prepare at 6:45AM for us as we had to leave early on most days.
One issue we had was slow service, taking 1.5 hours to prepare dinner or 45 minutes for pisco sours. We ended up deciding to eat elsewhere on most nights or get drinks on our own because of this.
In the end— it’s a fine hotel with clean rooms and friendly staff. Good for groups who just need to eat breakfast together and don’t need amenities
by A verified traveler from Casper, WY
Posted 31 Jul 2018
Staff was very accommodating and the rooms were nice and cool!
by A verified traveler
Excelente estadía
Posted 16 Nov 2022 on HotelsMuy bonito hotel. Las personas muy amables.
Comment from Hotel Management
30 Dec 2022 by Doris, Hotel Management
Muy agradecidos por la oportunidad que nos dio, de atenderlo.
by A verified traveler
Posted 21 Aug 2018 on Hotels
Recommended
for Personal Eventby A verified traveler
Muy buena opción
Posted 28 Feb 2018 on HotelsDesayuno muy bueno, instalaciones en perfecto estado.
by Elizabeth
Excelente
Posted 13 Jul 2017 on HotelsExcelente
by Jorge from Lima
Posted 4 May 2016 on Hotels
Comodo y tranquilo... recomendable
by Adriana Ximena from Tarapoto
Posted 6 Jan 2016 on Hotels
Excelente el servicio y el ambiente. Recomendable :)
by Maria E
Posted 12 Oct 2015 on Hotels
