Ratings based on 551 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
KInd and helpful staff. Thank you.
Comment from Hotel Management
27 Nov 2024 by Marguerite, Hotel Management
Hi Erin,Thank you for your review!
by A verified traveler from Phoenix
Posted 23 Nov 2024
I was very pleased with my room and the property. No parking in the area can be challenging.
Comment from Hotel Management
24 Nov 2024 by Marguerite, Hotel Management
Hi John,Thank you for your review!
by A verified traveler from parsippany
Posted 22 Nov 2024
Nothing
Comment from Hotel Management
22 Nov 2024 by Marguerite, Hotel Management
Hi Stephen,Thank you for your review!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Marguerite, Hotel Management
Hi Jabeen,Thank you for your review!
by A verified traveler
Posted 18 Nov 2024
Funky little boutique hotel in a great location. Very friendly staff and great decor. Just lovely overall. The Ash Bar was great. The service at Blooms was a little slow but the atmosphere was great.
Comment from Hotel Management
20 Nov 2024 by Marguerite, Hotel Management
Hi Catherine,Thank you for the feedback and review,Looking forward to welcoming you back.
by A verified traveler
Posted 18 Nov 2024
Amazing aesthetic, great service
Comment from Hotel Management
20 Nov 2024 by Marguerite, Hotel Management
Hi Michael,Thank you for the review!
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 17 Nov 2024
No room fridge. No phone in the room. No iron / board.
by A verified traveler
Posted 14 Nov 2024
Cute and unique environment! The staff was very friendly and helpful!
Comment from Hotel Management
14 Nov 2024 by Marguerite, Hotel Management
Hi Meg,Thank you for your review!
by A verified traveler
Posted 12 Nov 2024
Overall standard hotel average amenities. Rooms very dark. Poorly lit throughout the building.
Comment from Hotel Management
17 Nov 2024 by Ulysses Front Desk Supervisor , Hotel Management
Dear Russell,Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your recent stay.We're sorry to hear that the lighting and overall ambiance did not meet your expectations. We strive to create a comfortable and inviting atmosphere throughout the hotel, and it seems we fell short in this aspect during your visit. Your comments about the lighting have been noted, and we'll review these areas to explore potential improvements.We’re also sorry that you found our amenities to be just average. We’re continually working to enhance our guest experience and would love to know if there’s something specific we could add or improve upon for future visits.Thank you again for your feedback. We hope you'll give us another chance to provide a brighter and more enjoyable stay in the future.Warm regards,Katia Brown
