Ratings based on 181 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
It was great
Comment from Hotel Management
23 Oct 2024 by GM, Hotel Management
Dear Ashley,Thank you for sharing your feedback with us! We're thrilled to hear you had a great experience at Motel Royal Inn, and we hope to welcome you back soon at Motel Royal Inn.Sincerely,Hotel General Manager.Motel Royal Inn.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by GM, Hotel Management
Dear Christopher,Thank you for sharing your high rating score with us! We’re thrilled by your positive response, which motivates us to keep up our efforts. We look forward to welcoming you back soon at Motel Royal Inn.Sincerely,Hotel General Manager.Motel Royal Inn.
by A verified traveler
Run away
Posted 19 Jul 2024 on HotelsAwful
Comment from Hotel Management
22 Jul 2024 by GM, Hotel Management
Hey Douglas,Thank you for sharing your feedback with us. We're sorry to hear about your experience and would like to address your concerns. Please contact us directly so we can discuss this further and work towards a resolution.Sincerely,Hotel General Manager.Motel Royal Inn.
by A verified traveler
Posted 12 Jul 2024
Very bad place to stay rooms smell bad the location is not safe.
Comment from Hotel Management
14 Jul 2024 by GM, Hotel Management
Hey Javier,Thank you for sharing your feedback with us. We're sorry to hear about your experience. We take your concerns seriously and will address them promptly to ensure improvements are made for future guests.Sincerely,Hotel General Manager.Motel Royal Inn.
by A verified traveler
Posted 10 Jul 2024
You charged me and so Expedia, who owes me. Refund?
Comment from Hotel Management
14 Jul 2024 by GM, Hotel Management
Hey Raymond,Thank you for bringing this to our attention. Please contact our customer service directly so we can assist you with resolving this matter promptly. We apologize for any inconvenience caused and appreciate your understanding.Sincerely,Hotel General Manager.Motel Royal Inn.
by A verified traveler
Posted 20 Jun 2024 on Orbitz
This place is clean, just a little traffic noise at night. All in all not bad just passing through for one night.
Comment from Hotel Management
23 Jun 2024 by GM, Hotel Management
Dear Tim,Thank you for choosing to stay with us at Motel Royal Inn, located at 750 S 10th St, Mt Vernon, IL 62864, United States. We appreciate you taking the time to share your feedback with us. We're glad to hear you found the place clean and appreciate your understanding about the traffic noise. Safe travels! Sincerely,Hotel General Manager.Motel Royal Inn.
by A verified traveler
Posted 18 Apr 2024
We stayed at the Royal Inn during the 2024 solar eclipse and it was great. A nice, clean room, very helpful and friendly staff, especially the lady at the reception desk. Highly recommended!
Comment from Hotel Management
16 Jun 2024 by GM, Hotel Management
Hello Tomasz,Thank you for choosing to stay with us at Motel Royal Inn, located at 750 S 10th St, Mt Vernon, IL 62864, United States. We appreciate you taking the time to share your feedback with us. We're delighted to hear you enjoyed your stay during the 2024 solar eclipse. We appreciate your kind words about our clean rooms, helpful staff, and especially our receptionist. We look forward to welcoming you back soon!Sincerely,Hotel General Manager.Motel Royal Inn.
by A verified traveler
Posted 9 Apr 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024
The young lady who checked us in was very friendly and helpful. The room was clean and had everything we needed. A great value.
by A verified traveler
Posted 11 Dec 2023
