Ratings based on 771 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Brand Experience Team, Hotel Management
Hi Janice,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 23 Sep 2024
We did not feel safe and ended up staying somewhere else
Comment from Hotel Management
24 Sep 2024 by Brand Experience Team, Hotel Management
Hi Kendra,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 23 Sep 2024
quiet
Comment from Hotel Management
24 Sep 2024 by Brand Experience Team, Hotel Management
Hi Jay,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 21 Sep 2024
Ddddff
by A verified traveler
Posted 19 Sep 2024
STAFF WAS UNWILLING TO CANCEL RESERVATION DUE TO ELDERLY MOTHER BECIMING ILL AND NEEDING TO CANCEL. I work at a hotel myself and know that you can do this however they were very stubborn and refused no matter what and very unaccommodating. So sad when u have a family illness wirh an elderly person. NEVER STAY HERE! VERY INTOLLERABLE.
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 14 Sep 2024
Like
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 10 Sep 2024
If you are looking for a budget place to stay (& in these times, who isn’t?), this place is a wonderment!! The decor was minimal but very retro and super clean (even smelled pleasantly clean). The bonus was the small garden plots & pots FILLED with a bounty of plants, mostly from India, and a plethora of blooming Sweet Basil. Felt like Eden ( amid a concrete jumble of the usual & mudane − the animals). Instead of an apple tree, they’d pruned a cedar tree to look like a palm tree & had English Ivy in it growing owing to a lattice arbor, surrounded by exotic bushes with pretty little blossoms & teeny spicy peppers. Incredibly friendly, helpful and polite staff! I will definitely stay here from now on when I do my usual overnighted in Mount Vernon, IL.
by A verified traveler
Posted 7 Sep 2024
I didn't really like anything the beds were hard as rock the check-in process was horrible the service was rude it stated online that they had breakfast in the morning and all they had was coffee and things were just so crabby I've had a better stay at a junkier motel then that one I won't ever stay at that one again I would not suggest it unless you like sleeping on what feels like a rock and plus the bed had stains on it it's disgusting
