Ratings based on 463 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Stanton

Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Amber S., Hotel Management
Arthur,Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites in Mt. Sterling! Your feedback is extremely important to us. We use it to gauge what we're doing right and wrong to make improvements as needed. We hope to see you again in the near future! Thank you,Amber SettersAssistant General ManagerHoliday Inn Express & Suites
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Amber S., Hotel Management
Apryl,Thank you for taking the time to leave us a review! You feedback is invaluable and helps us figure out what we can do better. We hope to see you again soon.Thank you,Amber SettersAssistant General Manager
5 out of 5
by A verified traveler

Posted 4 Nov 2024
It was clean . People were nice.
Comment from Hotel Management
5 Nov 2024 by Cassie, Hotel Management
Thank you for taking the time to tell us about your experience!
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Holiday Inn has the very best beddimg. Its Clean, Comfortable and Soft. I trave alone iften and I can be assured that HI will be Quiet, Clean, Fresh, Safe and Friendly. Thank you!
Comment from Hotel Management
5 Nov 2024 by Cassie, Hotel Management
Thank you for taking the time to tell us about your experience!Was a pleasure to have you in house and we hope to have you back again!
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Best hotel in the area by far. Clean, quiet, friendly staff.
Comment from Hotel Management
14 Oct 2024 by Amber, Hotel Management
Hello, Justin!We appreciate you taking the time to leave us feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Jamie Ginter, Hotel Management
Thank you for taking the time to fill out our survey as we use all feedback to help ensure all guests have a great experience with us.It was a pleasure to have you in house and hope you will stay with us again in the future.
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Would stay here again!
Comment from Hotel Management
16 Sep 2024 by Jamie Ginter, Hotel Management
Thank you for taking the time to fell out our survey as we use all feedback to help ensure everyone has a great with us.It was a pleasure to have you in house and hope you will choose to stay with us in the future.
5 out of 5
by A verified traveler

Posted 6 Sep 2024
The rooms are clean and modern. Full hot breakfast, courteous staff, and exercise room.
Comment from Hotel Management
9 Sep 2024 by Jamie Ginter, Hotel Management
Thank you for taking the time to fil out our survey as we use all feedback to help ensure all our guests have a great experience with us.It was a pleasure to have you in house and hope you will choose to stay with us again.
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Property is clean and modern. Full breakfast, pool, and other amenities.
Comment from Hotel Management
2 Sep 2024 by Jamie Ginter, Hotel Management
Thank you for taking the time to fill out our survey as we use all feedback to help ensure all our guest's have a great stay with us.It was a pleasure to have you in house and hope you will choose to stay with us again in the future.
3 out of 5
by A verified traveler

Posted 29 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Jamie Ginter, Hotel Management
Thank you for taking the time to fill out our survey as we use all guest feedback to help ensure everyone has a great stay with us.It was a pleasure to have you in house and hope you will choose to stay with us again in the future.