Ratings based on 891 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Ellis, Hotel Management
Hi Gwendolyn,Thank you so much for your 4-star review regarding your recent stay. We hope to welcome you back soon to provide a 5-star experience.
by A verified traveler
Posted 1 Jan 2025
*
Comment from Hotel Management
2 Jan 2025 by Ellis, Hotel Management
Hi Karen,Thank you so much for the five-star review. We are glad you enjoyed your stay with us and hope to welcome you back on your next trip to Charleston.
by A verified traveler
Posted 31 Dec 2024
Great customer service.
Comment from Hotel Management
2 Jan 2025 by Ellis, Hotel Management
Hi Wyndham,Thank you for your review regarding your recent stay with us. I am very glad to hear that we were able to provide great customer service during your stay. We hope to welcome you back on your next trip to Charlesotn!
by A verified traveler
Posted 23 Dec 2024
We have stayed here twice this month and both times were perfect for us! Convenient, easy to get to places, friendly staff, clean, comfortable and spacious for us.
Comment from Hotel Management
23 Dec 2024 by Ellis , Hotel Management
Hey Jeanette,Thank you so much for your kind review. I am very glad that we have a repeat customer in you and that you were able to enjoy our convenient location, friendly staff, and clean/comfortable space. We hope to welcome you back again on your next trip to Charleston.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Ellis, Hotel Management
Hi Brittany,Thank you so much for the 5-star review. I am very glad that you enjoyed your stay with us, and we hope to host you again in the future.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Ellis, Hotel Management
Hey Mark,Thank you so much for your kind review regarding your recent stay with us. I am very glad to hear you had an excellent stay, and we hope to welcome you back soon.
by A verified traveler
Posted 15 Dec 2024
This place is beautiful and our room is spacious but best of all is Daria at the front desk
Comment from Hotel Management
16 Dec 2024 by Ellis, Hotel Management
Hi Jerusha Anne,Thank you for the kind review regarding our property. I am glad that you found your room spacious and the building beautiful. I am very happy to hear the compliment about Daria and will be sure to pass along the kind words to her. We hope to host you again soon.
by A verified traveler
Posted 14 Dec 2024
Free parking, friendly staff, great price & large suite. It’s like a small apartment. The bed was comfy too. The only thing we didn’t love is the incredible amount of road noise. Seriously loud. If you can sleep through it…this hotel is awesome.
Comment from Hotel Management
16 Dec 2024 by Ellis , Hotel Management
Hi Kelli,Thank you for the positive review of our property. I am glad to hear that the staff was friendly, and you were able to take advantage of our amenities including complimentary parking, our affordable pricing, and spacious nature of our rooms. I am sorry about the road noise disrupting your stay, but glad you had an overall enjoyable experience. We hope to have you stay with us again in the future!
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Ellis, Hotel Management
Hi Jeanette,Thank you for the 5-star review. I am very glad you enjoyed your experience at our property, and we hope to welcome you back again soon.
by A verified traveler from Prescott
Posted 8 Dec 2024
There was some noise from the adjacent highway. Bring your ear plugs.
Comment from Hotel Management
8 Dec 2024 by Ellis, Hotel Management
Hi John,Thank you so much for taking the time to review your stay with us. I am glad you had an overall good experience, but I do apologize about the highway noise. We hope to host you next time you are in town.
