Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
quite
by A verified traveler
Posted 20 Nov 2024
Comfortable, clean, and across from a great restaurant
by A verified traveler
Posted 17 Nov 2024
Great place for our softball girls and families to stay and hang out!
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to share your experience at our hotel! We are thrilled to hear that you and your group enjoyed your stay with us. It is always our goal to provide a comfortable and welcoming environment for all of our guests. We hope to have the opportunity to welcome you back again in the future.
by A verified traveler
Posted 16 Nov 2024
Enjoyed my stay. Staff was exceptional!!
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed your stay and found our staff to be exceptional. Our team takes pride in providing top-notch service to all of our guests. We appreciate your kind words and look forward to welcoming you back on your next visit to the area.
by A verified traveler
Posted 15 Nov 2024
Right on the main road. I uber’d in & out of everything. Simple, easy & fun time.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Thank you for choosing to stay with us at Holiday Inn Express & Suites Charleston NE Mt Pleasant Us17. We are pleased to hear that you enjoyed our convenient location and had a simple and fun time during your visit. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are pleased to hear that you enjoyed your time with us. Our team works hard to provide a comfortable and welcoming experience for all of our guests, and we hope to have the opportunity to welcome you back again in the future.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant Us17. We appreciate your feedback and are delighted to hear that you had an enjoyable experience with us. We strive to provide all of our guests with a comfortable and pleasant stay, and we hope to have the opportunity to welcome you back again soon. Thank you for choosing to stay with us.
by A verified traveler
Posted 4 Nov 2024
The young lady that checked us in that evening was super nice and very helpful. We got a late check out, but someone on staff kept knocking on our door for a couple hours before our checkout time. That was annoying and unnecessary. The front desk at checkout did not seem like she wanted to be there, either. The restaurant across the street, within walking distance, was great.
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the service provided by our front desk team during check-in. We apologize for any inconvenience caused by the disturbances you experienced during your stay. Your comments have been shared with our staff to ensure a more pleasant experience for our future guests. We are glad you were able to enjoy the nearby restaurant and hope to welcome you back again soon.
by A verified traveler
Posted 28 Oct 2024
This property was very clean, and close to all our needs. We found we were just a few minutes from everything we were planning to do. Everyone, especially walking in, was extremely friendly.
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Thank you for taking the time to share your experience at our Holiday Inn Express & Suites Charleston NE Mt Pleasant Us17. We are delighted to hear that you enjoyed our clean accommodations and convenient location. Our team strives to provide exceptional service to all of our guests, and we are thrilled that you found our staff to be friendly. We hope to welcome you back for another enjoyable stay in the future. Safe travels!
by A verified traveler from West Columbia
Posted 24 Oct 2024
The room was clean and quiet. The bed was too soft for me.
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We are glad to hear that you found the room to be clean and quiet. We appreciate your feedback regarding the comfort of the bed, and we will take this into consideration as we strive to provide a comfortable experience for all of our guests. We hope to have the opportunity to welcome you back in the future.
