Ratings based on 991 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
4 out of 5
by A verified traveler

Posted 24 Nov 2024
Property was clean and in a great area. I was surprised that there were no drawers anywhere to out your cloths in. There was one small storage closet. Additionally the pillows were all the same small size and not very soft.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Nice clean environment. Seems to be recently updated.
5 out of 5
by A verified traveler from Perrysburg

Posted 24 Nov 2024
Greatly enjoyed our stay! Our room was exceptionally clean and didn't smell like Febreze. We will be back!
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Very comfortable, spacious, clean room. Layout a bit odd as tv was parallel to the bed, so hard to watch. Probably cleanest hotel I have ever been to - not just room, but whole property
3 out of 5
by A verified traveler

Posted 22 Nov 2024
Property was convenient to beach and town and had shopping and dining nearby. Staff did not clean the rooms unless requested and even when requested was offered towels only not an actual clean. Staying multinights would like a clean at least every 2-3 nights. No real food or even breakfast only a bar. Hotel was very crowded and very noisy at night. Kids running up and down the hall and slamming doors. Pool is very tiny and overcrowded. Would not stay here again.
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Thank you Emily for your feedback. We are sorry to hear that we did not meet your expectations during your stay.
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Amazing property in a great location and super clean! Only complaint was it was very loud in the morning starting from 8am onward. Overall a great stay!
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Thank you Kylee for your positive feedback. We are sorry to hear that there was a noise disturbance during your stay. We look forward to welcoming you back in the future.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Love the spacious and clean rooms. Hotel is on the newer side. Charleston is about 15 minutes away.
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Thank you Lisa for your positive feedback. We look forward to welcoming you back in the future.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Convenient with GREAT staff
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Thank you Denise for your positive feedback. We look forward to welcoming you back in the future.