Ratings based on 87 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
Staff was friendly. facilities were good.
No microwave. No variety in food menue.
by A verified traveler
Posted 24 Jun 2024
Property was in a convenient location, and friendly and courteous staff
by A verified traveler
Posted 20 Apr 2024
Reasonably new hotel so rooms are ok. However, there was very limited tolileries provided, limited linen , no TV remote and room safe was permanently locked… also don’t bother with breakfast option… basically you get what you pay for and it was one of the cheapest options in the area.
by A verified traveler
Posted 13 Apr 2024
Air conditioned room. Good beds. Swimming pool. Clean room. Friendly staff.
by A verified traveler
Posted 27 Feb 2024
Will visit again definitely.
by A verified traveler
Wifi
Posted 30 Dec 2023 on HotelsWifi disruption is very bad always have to go down to reception office to get slip to load .
by A verified traveler
fine hotel, terrible Wi-Fi
Posted 16 May 2023 on Hotelsit's really not a bad hotel. It's location is on the main road. For us this was, probably, a good thing. For someone on a beach holiday, it wouldn't be good. Our room (709) was a large, comfortable suite with two toilet rooms. We had a nice view of Colombo city from one side and of the sea from the other side. The hotel was quite dead, however, and it was, sometimes, difficult to find staff people sometimes. However, our housekeeper was friendly and wonderful (though sometimes not available, too). The worst thing, and it is quite abysmal, is the internet service. It's totally inadequate for guests anywhere. It's a shame that they are using this antiquated system at a quite new hotel.
Comment from Hotel Management
24 May 2023 by RM, Hotel Management
Dear Mr.JonathanAllow me to thank you for your feedback both positive and constructive in regards to the hotel facilities and service, Constructive Feedback such as yours will certainly assist us as we continue to improve our overall experience. All your constructive feedback have been well notedThanksYour FaithfullyResident Manager.
by A verified traveler
Posted 19 Mar 2020 on Hotels
Comment from Hotel Management
11 May 2020 by fom, Hotel Management
Thanks
by A verified traveler
Posted 26 Dec 2019 on Wotif
Courteous staff, great buffet for breakfast, prompt attention to services were amongst the good things noted.
We noted that the cups and cutlery after use were washed in the room which is not a hygienic way of washing.
Comment from Hotel Management
2 Jan 2020 by FOM, Hotel Management
Thank you for staying with us and allow me to thank you for your feedback both positive and constructive in regards to the hotel facilities and service, Constructive Feedback such as yours will certainly assist us as we continue to improve our overall experience. All your constructive feedback have been well noted.
by A verified traveler from Sydney
Posted 5 Nov 2019
Clean and well maintained. Friendly and helpful staff
Comment from Hotel Management
5 Nov 2019 by FOM, Hotel Management
Thank you for your comment
