Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Decent enough for families
by A verified traveler from Terre Haute
Posted 24 Dec 2024
Easy access
by A verified traveler
Posted 23 Dec 2024
Very Good!
by A verified traveler
Posted 8 Dec 2024
Everything was nice, from check in to check out including Breakfast.
Comment from Hotel Management
10 Dec 2024 by Alicia Hindelang - Guest Service Manager, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Mt. Juliet-Nashville Area and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
by A verified traveler
Posted 30 Nov 2024
Needed extra sheets and blankets for couch bed in the room. Very clean. Shower was awful.. pressure and spray. Very nice room.
Comment from Hotel Management
3 Dec 2024 by Alicia Hindelang - Guest Service Manager, Hotel Management
We appreciate you taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,
by A verified traveler
Posted 29 Nov 2024
The stay was better than expected! The staff was nice, room was spacious n clean, the beds were comfortable n breakfast was great! It’s been a long time since I’ve been able to write good reviews on a hotel stay. Comfort suites was 1 of the best! I would DEFINITELY return if I’m ever in the area again
Comment from Hotel Management
3 Dec 2024 by Alicia Hindelang - Guest Service Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,
by A verified traveler
Posted 23 Nov 2024
We really enjoyed our stay. The whole family was pleased with the location, the comfort, and we will definitely stay here again on our next trip to Nashville.
Comment from Hotel Management
25 Nov 2024 by Alicia Hindelang - Guest Service Manager, Hotel Management
Jamie,Thank you for taking the time to leave such a glowing review. Your satisfaction is important to us, and we are so proud that our team was able to provide you the excellent care that you deserve. We appreciate your business and look forward to your return!Kind Regards,
by A verified traveler
Posted 21 Nov 2024
Staff were very helpful and offered some free cookies!
Comment from Hotel Management
22 Nov 2024 by Alicia Hindelang - Guest Service Manager, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Mt. Juliet-Nashville Area and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
by A verified traveler
Posted 17 Nov 2024
It was simple checkin and out and very clean nice facilities
Comment from Hotel Management
19 Nov 2024 by Alicia Hindelang - Guest Service Manager, Hotel Management
We would like to thank you for taking the time to leave us such a stellar rating. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,
by A verified traveler from Woodland Hills
Posted 16 Nov 2024
The fresh cookies (chocolate chip) were a nice welcome!
Comment from Hotel Management
19 Nov 2024 by Alicia Hindelang - Guest Service Manager, Hotel Management
We appreciate you taking the time to provide us with such a wonderful rating. Feedback from our esteemed guests is invaluable, and your insights contribute significantly to our commitment to delivering exceptional service.We greatly appreciate your business and look forward to serving you again in the future.Kind regards,
