Ratings based on 989 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Philadelphia
Posted 24 Nov 2024
Room was great and clean. Only small problem was the quality of the jacuzzi tub… felt like it could be cleaned a lil better.
by A verified traveler
Posted 23 Nov 2024
Perfecto
Comment from Hotel Management
23 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Gloria,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 21 Nov 2024
Quick check in
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Raymond,Thank you for your feedback. We apologize for any inconvenience you experienced during check-in. Our team is constantly working to improve our processes to ensure a smoother experience for our guests in the future. Your comments will be shared with the appropriate departments for further review.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi William,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Amish,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Brocho, We appreciate you taking the time to share your experience with us. Please feel free to contact the hotel directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us in our continuous effort to improve our services.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Jhonny,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 13 Nov 2024
Hotel did not have my reservation after many days of contact and I never could check in.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello JON, We apologize for any inconvenience caused by the reservation issue. Guest feedback is valuable for improving our services. We recommend contacting our management team directly to further discuss your experience.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Charlie,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 9 Nov 2024
The facilities are old and not modern. Like the breakfast, coffee.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Charlie,We appreciate your feedback regarding our facilities and breakfast offerings. Guest satisfaction is important to us and we will share your comments with the team for review and improvement. Thank you for choosing to stay with us.
