Ratings based on 30 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
31 Aug 2023 by Manager, Hotel Management
Thank you for taking the time to provide your feedback. We value all reviews, including concise ones. We're sorry to see that your experience fell short of your expectations. If you have any specific feedback or concerns you'd like to share, please feel free to provide more details. Your input will help us improve and enhance our services.
by A verified traveler
Posted 13 Aug 2023
You need to arrange entry keys prior to arriving. Also toiletries need filling for new guests. Otherwise nice property for short stays
Comment from Hotel Management
31 Aug 2023 by Manager, Hotel Management
Thank you for your review and suggestions! We appreciate your feedback and will work on improving the key arrangement process and ensuring toiletries are stocked for new guests. We're glad you enjoyed your overall stay and hope to welcome you back soon.
by A verified traveler
Posted 19 Jul 2023
Comment from Hotel Management
20 Jul 2023 by Manager, Hotel Management
We are very disappointed that you only gave us 2 stars. Kabuki is an Alpine Guesthouse and not a Hilton. As indicated on description there is no reception or room service. Please read the description fully to avoid disappointment.
by A verified traveler
Posted 17 Jul 2023
Comment from Hotel Management
9 Aug 2023 by Manager, Hotel Management
Thankyou for writing a review.
by A verified traveler
Posted 14 Jul 2023 on Hotels
Comment from Hotel Management
14 Jul 2023 by Manager, Hotel Management
Thankyou for your review.We are very glad that you enjoyed your stay.
by A verified traveler
Posted 24 Sep 2022 on Wotif
Great spot to stay
Comment from Hotel Management
26 Sep 2022 by Manager, Hotel Management
Thankyou very much. We are very glad that you enjoyed your stay.
by A verified traveler
Take a nose peg
Posted 18 Sep 2022 on HotelsIt was comfy. Could use a few more hanging hooks.
The only bad thing. Was the smell of sewerage coming through drain holes was disgusting and the stank made me dry wrench.
Comment from Hotel Management
19 Sep 2022 by Manager, Hotel Management
Thankyou for letting us know. We checked your room and the floor drain has dried out. A cup of water in the drain was the fix and it took 20 seconds to do it. If you let us know during your stay we would have fixed it for you.
by A verified traveler
Posted 11 Sep 2022
Comment from Hotel Management
31 Jul 2023 by Manager, Hotel Management
Dear Ian,Thank you for your fantastic 5/5 review! We're thrilled to hear that you had a great experience during your stay with us. Your positive feedback is truly appreciated.If there's anything specific you'd like to share about your stay or any requests for your next visit, please feel free to let us know. We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 15 Aug 2022 on Hotels
Comment from Hotel Management
15 Aug 2022 by Manager, Hotel Management
Thankyou for review. We are glad that you enjoyed your stay.
by A verified traveler
Posted 1 Aug 2022 on Hotels
Comment from Hotel Management
5 Aug 2022 by Manager, Hotel Management
Thankyou for your review. We are glad that you enjoyed your stay.
