Ratings based on 27 Verified Reviews

4.0 out of 5
83% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Aug 2024 on Wotif
Just completed our annual snow trip to Buller. We stayed in a family room. Big room (for the snow) with breakfast included. Amazing location at the top of Bourke St. Proper ski in/out. And the Double cheseburger on their menu is legit! We'll definitely be coming back.
5 out of 5
by A verified traveler

Posted 9 Aug 2024
The staff were very helpful and always had a smile, nothing was too much trouble. Hotel room was clean and warm. Position of hotel on the mountain was perfect!! Will be back!!
2 out of 5
by A verified traveler

Posted 30 Jul 2024 on Wotif
Dusty, mouldy rooms, haven’t been updated in decades.
4 out of 5
by A verified traveler

Posted 8 Jul 2024
So close to the slopes, such wonderful access and good facilities
5 out of 5
by A verified traveler

Posted 5 Jul 2024 on Wotif
Location is superb
5 out of 5
by A verified traveler

Posted 4 Jul 2024 on Wotif
It’s on the ski field, warm rooms, fast internet, 4K tv, great cafe and bar food, pool tables for kids, warm locker for skis… the ski hire in the hotel is well managed and affordable. Staff are super friendly.
5 out of 5
by A verified traveler

Posted 1 Jul 2024 on Wotif
This was the first time we have stayed at the snow, and it was simply brilliant. Everything was just so easy, and well run. Cannot speak highly enough. Cannot wait to come back.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024
5 out of 5
by A verified traveler

Posted 29 Jun 2024 on Wotif
They do their best to serve everyone quickly and helpfully. I like the restaurant we ate there 2 nights, waitstaff are from all over the world and are really great. Thanks for having us
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2024 on Hotels