Ratings based on 101 Verified Reviews

3.8 out of 5
61% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Jun 2022 on Wotif
The free breakfast had alot of out of date foods. No clean bowls or cups. But apart from that everything else was fine
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2022 on Hotels
5 out of 5
by A verified traveler

Posted 26 Apr 2022 on Wotif
Fantastic location. Very comfy beds and pillows.
5 out of 5
by A verified traveler

Posted 24 Apr 2022 on Wotif
The room was fine, clean and comfortable. Walls are thin and maybe we were unlucky to have noisy workers next to us who got up at 6 each morning. The pool was cold. Maybe it's heated in Winter but would have been nice to have a swim in a warm pool in April since it was below 10 outside
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2022 on Hotels
3 out of 5
by A verified traveler

Posted 17 Feb 2022
Parking,road works which hampered parking
3 out of 5
by A verified traveler

Posted 29 Nov 2021 on Wotif
Nice position. Bit disappointed in the room we got. Door into hallway wouldn't lock... worn out, shower screen broken, currently using shower curtain, only base sheet on beds no cover sheet, who knows used the doona cover last that was suppose to keep us warm, we ended up getting one we had in the car and taking doona cover off the bed. Room nothing like photos on web. The guys were very welcoming and had a nice breakfast.
4 out of 5
by A verified traveler

Posted 4 Sep 2019 on Wotif
Right next to Chamois makes it very accessible to the ski runs. Old but in good repair. Lovely staff. Basic breakfast but it is fine for the money. Bit noisy at night with the bar. Great to have a balcony room with views over Bourke St. Room was spacious. Would stay again.
Comment from Hotel Management
6 Sep 2019 by Alpine Retreat Mt Buller, Hotel Management
Thanks very much for taking the time to review your stay with us, we're glad you enjoyed it so much and hope to see you back again next winter.
5 out of 5
by A verified traveler

Posted 24 Jul 2019 on Wotif
The location is great. Only 200 metres walk to central Village town. Great family Italian Restaurant and Sports Bar. Stayed a week and had many evenings inside having a few drinks playing pool with the family followed by simple tasty Italian food in the Restaurant. The Staff were fantastic and ALWAYS helpful, with a special thanks to Indie.
Comment from Hotel Management
3 Sep 2019 by Alpine Retreat Mt Buller, Hotel Management
Thank you for taking the time to review your stay with us, it's great to hear that you enjoyed yourselves so much. I have passed your kind words on to Indi as well. Hope to see you back again next winter!