Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello William, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello William,We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!
by A verified traveler
Posted 10 Nov 2024
Nice facility and staff. If there would be more seatingvroim for breakfast would be great. Gave five stars because looks like they made the best of the room they have.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Glenn,We appreciate your positive feedback on our facility and staff. Your input on breakfast seating is noted for future improvements. Thank you for recognizing our efforts with a five-star rating.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Ashley, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address any issues. Your satisfaction is important to us.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Brian,Dear valued guest, we are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience at our hotel.
by A verified traveler
Posted 30 Oct 2024
The beds are uncomfortable.could have stocked toiletries better . The breakfast could have more things. Had cold and salty eggs,need like donuts,bananas, but stay was good overall. Loved Mt airy. Will come back
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Robin,Thank you for sharing your feedback with us. We appreciate your comments on the areas that could be improved and we will take them into consideration for future enhancements. We are glad to hear that you had an overall good stay and enjoyed the beautiful surroundings of Mount Airy. We look forward to welcoming you back in the future.
by A verified traveler
Posted 21 Oct 2024
This Comfort Inn is off the beaten path a little bit but is well worth the drive. When you leave in the morning take a drive by Andy's house.
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Jerry,We are glad you found our location worthwhile and enjoyed your stay at Comfort Inn. Exploring the area and visiting attractions like Andy's house can add to the experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 20 Oct 2024
there were BUGS in room,i killed about 8 of them.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello George, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Shanna,We are thrilled to hear you had a wonderful stay! We look forward to welcoming you back in the future.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello robin,We are sorry to hear that your experience did not meet your expectations. We would like to learn more about your stay, please contact us directly so we can address any concerns you may have. We value your feedback and hope to welcome you back in the future.
