Ratings based on 152 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
The staff and management really provided top tier customer service. There was a last minute challenge with my reservation, and they handled it without any hesitation.
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Tennia,We are pleased to hear that you found our customer service to be top tier. Our team is always dedicated to providing excellent service to all our guests, regardless of any challenges that may arise during their stay. Should you have any further concerns or require assistance, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 20 Oct 2024
Nice little rest stop
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Matthew,We're pleased you found our hotel to be a nice rest stop during your travels. Your comfort and satisfaction are important to us, and we hope to welcome you back for another pleasant stay in the future.
by A verified traveler
Posted 14 Oct 2024
Convenient, clean, great breakfast
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Dwight, We appreciate your positive feedback on our convenient location, cleanliness, and breakfast offerings. Your satisfaction is important to us, and we strive to provide a pleasant stay for all our guests. Should you have any further comments or concerns, please feel free to reach out to our management team directly.
by A verified traveler from Bellevue
Posted 13 Oct 2024
Older but well maintained
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Kimberly, We appreciate your feedback on our well-maintained facilities. Your satisfaction is important to us, and we value your comments as we strive to provide a comfortable stay for all our guests. Thank you for choosing to stay with us.
by A verified traveler
Posted 1 Oct 2024
Not the fanciest or best service. Suited its purpose for a place to sleep. Was odd to have a knock at the door at 10:45 am to remind me of the 11 am check out. Never had that happen before in 40-odd years of hotel stays. Didn’t need a helicopter parent move from the front desk at this stage in my life. I related to my teenager who gets annoyed with me reminding her of upcoming deadlines; so maybe I can use the experience to be a better parent?
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Deborah, We apologize for any inconvenience caused and appreciate your feedback on our check-out procedures. Your comments will be shared with our team for further review. We strive to provide a comfortable stay for all our guests and hope to welcome you back in the future for an improved experience.
by A verified traveler
Posted 20 Sep 2024
only draw back was no elevator.
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Sandra L,We appreciate your feedback regarding the absence of an elevator during your stay. We strive to provide comfortable accommodations for all our guests and value your thoughts on areas we can improve. Your comments will be shared with our team for future enhancements to enhance the overall guest experience.
by A verified traveler
Posted 16 Sep 2024
The cleanliness was top notch!! Friendly staff, and great coffee!!
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Marlis,We appreciate your positive feedback on our cleanliness, staff friendliness, and coffee quality. We strive to offer a pleasant stay for all guests and are delighted to hear you enjoyed your experience with us. Should you have any further comments or concerns, we recommend reaching out to our management team directly for assistance. Thank you for choosing our hotel for your stay!
by A verified traveler
Posted 16 Sep 2024
A good place to stop for the night. Bed was very comfortable and used the guest laundry
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello David,We are delighted to hear that you found our beds comfortable and made use of the guest laundry facilities during your stay. Your feedback is appreciated as we strive to provide a pleasant experience for all our guests. We hope you had a restful stay and look forward to welcoming you back in the future.
by A verified traveler
Posted 7 Sep 2024
Don’t have updated. Carpet are old
Comment from Hotel Management
9 Sep 2024 by Manager, Hotel Management
Hello Alfredo, We appreciate your feedback regarding the carpet and will share your comments with our team for further review and consideration in our future updates. Guest feedback helps us improve our services and facilities to better serve you during your next visit.
by A verified traveler
Posted 6 Sep 2024
Room was clean
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Janay,Thank you for appreciating our cleanliness standards. We strive to provide a spotless environment for all our guests to enjoy their stay. Your feedback is valuable to us as we continue to maintain high levels of cleanliness throughout the hotel.
