Ratings based on 81 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
We had an excellent stay at this place. The hotel/rooms are of very high standard. The staff is very nice, welcoming and efficient. The restaurant is not cheap but good value for the execution which is of high standard!
Overall execellent!
by A verified traveler
Absolutely charming chateau hotel
Posted 14 Aug 2024 on HotelsAbsolutely charming chateau hotel close to Bergerac with outdoor pool and many local attractions. Friendly and professional staff: our pet dog was welcomed and they and went the extra mile to prepare special food she needed.. Also, great food and ambience for humans in the restaurant! A car is essential to access the hotel..
Comment from Hotel Management
15 Aug 2024 by Chateau les Merles, Hotel Management
Bonjour,Thank you for your lovely review; We hope to welcome you again at Chateau les Merles soon.Best regards,Team Chateau Les Merles
by A verified traveler
A pleasant visit.Food options could be better
Posted 25 Jun 2024 on HotelsWe had a very comfortable stay in this lovely place outside of Bergerac. Our superior room was large, light and airy, as was the bathroom. It’s a peaceful place to be.
Although the hotel has a very good restaurant, we found nothing to eat.the breakfast was disappointing and not to the same standard. Some croissant and choice of breads/ cereals would improve things, as might eggs made to order.
Comment from Hotel Management
1 Aug 2024 by Chateau les Merles, Hotel Management
Bonjour, Nice to hear you had a comfortable stay. Strange that you couldn't find any option you liked on the menu. Quite strange as there are several vegetarian, fish and meat dishes on the menu. The comments about the breakfast leaves us speechless. We do offer croissants and chocolatines at breakfast as well as different choices of breasd and cereals. It's also possible to have eggs made to order.
by A verified traveler
Achingly cool hotel
Posted 21 May 2024 on HotelsA fabulous property. Beautiful old buildings but very contemporary interior. An extremely cool place to stay.
Staff very friendly and helpful and made us feel very welcome.
Lovely stylish room, great contemporary shared spaces and fabulous bathroom.
Comment from Hotel Management
23 May 2024 by Lilian Beissel, Hotel Management
Thank you, we will share your comments with our team.Looking forward to see you again.Best RegardsLilian BeisselHotel manager
by A verified traveler
Posted 1 May 2024 on Hotels
Comment from Hotel Management
5 May 2024 by Lilian Beissel, Hotel Management
Merci
by A verified traveler
Posted 22 Sep 2023
We stayed in one of their standard rooms which was cosy and beautifully clean. We had a candlelit dinner on the terrace and breakfast the next day, the food was excellent. We also made use of their pool area which was very serene. I would also like to mention that their staff were very friendly and helpful. All in all we had a lovely stay.
Comment from Hotel Management
14 Oct 2023 by Chateau les Merles, Hotel Management
Thank you for your lovely review! Hope to see you again soon at Chateau les Merles
by A verified traveler
Posted 21 Sep 2022 on Hotels
by A verified traveler
Beautiful French Countryside Experience
Posted 13 Feb 2022 on HotelsAn authentic French countryside experience. Not the Ritz but incredibly comfortable and special. If you are okay with a few economies - older towels, for example - you will enjoy your stay. The property is beautiful and special, the staff could not be kinder, the food in the restaurant is traditional French-chic, the breakfast is massive. I would go back in a minute. If you want to see the Dordogne, be near Bergerac, play a little country golf, taste wine - this is a great spot. We visited in chilly February and it was still spectacular. Recommended without any reservations.
by A verified traveler from Kent UK
Posted 16 Jan 2020
Charming hotel and beautiful interior and design. Relaxing and smart modern furnishings and kind and helpful staff who speak English and are very knowledgeable. Beautiful grounds with golf course and great golfing tuition. Would thoroughly recommend for a relaxing stay. We booked for one night and stayed for four nights!
Comment from Hotel Management
17 Jan 2020 by Bonne Keijser, Hotel Management
Thank you so much for your lovely review. We hope to see you again at Chateau les Merles.
by A verified traveler from Leeds
Posted 19 Sep 2019
It was a lovely chateau in the beautiful French countryside. The staff could not do enough for you.
